When we talk about using technology or connecting different platforms, APIs – Application Programming Interfaces – often come up as the unsung heroes. They’re essentially the bridges between different software, allowing them to interact and integrate smoothly. However, with this…
By Sneha Paul, ManageEngine With a rapidly changing business landscape, applications usually drive the enterprise. As proof, a Gartner study reveals that in 2015, the annual IT application development investment was roughly 35 percent of total IT spending. In turn,…
Many CRM vendors are striving to offer more user-friendly interfaces to make their software more useful. While this is a positive trend, there are limits to how much an interface can improve CRM without improved integration between CRM and other…
Cloud and mobile are no longer “the next big thing” in the enterprise, finds (owner of this site). One area that seemingly intrigues business and IT leaders is “smart” technologies such as the Internet of Things (IoT) and wearables…
By Jaykishan Panchal, MoveoApps The latest version of Apple’s mobile operating system, iOS 8, includes some notable improvements that make it especially well suited to enterprise use. Here are eight of the most useful: Enhanced security options. In iOS 7,…
By Pedro Cardoso, BackOffice Associates I’m about to make a statement that, at the surface, will seem contrarian for someone who lives and breathes all types of enterprise data as part of what they do. Here it goes: The majority…
Though lots of organizations are interested in leveraging Big Data, relatively few of them already have Big Data deployments. This may be, in part, because of the difficulty getting such projects under way. Actian is addressing this issue with a…
By Pedro Cardoso, BackOffice Associates The importance of data as an enterprise asset is now well understood. On any given day it seems we hear about the latest innovations in Big Data and how world-class organizations are mining vast troves…
QlikView 11 Availability QlikTech has always focused on the concept that business intelligence should be user-driven, and QlikView 11 provides a good set of tools to help users drive the business discovery process without needing heavy IT involvement. QlikView 11…
Salesforce.com (NYSE: CRM) is extending the social enterprise to marketing with the release of its Radian6 Social Marketing Cloud. The new Radian6 Social Marketing Cloud offers enterprises new features in social monitoring, insights, engagement, workflow and websites can help social…
HP (NYSE: HPQ) is harnessing the technologies of recent acquisitions, Autonomy and Vertica, in its newly expanded Information Optimization portfolio. HP first announced the acquisition of Vertica, a privately held firm specializing in business intelligence and analytics services, in February.…
Business intelligence and analytics software is the most widely used technology among more than 4,000 information technology (IT) professionals surveyed in the 2011 IBM Tech Trends Report. The report was produced by IBM DeveloperWorks, a technical resource and professional network…
TenDigits Software has announced availability of a version 5.0 of its MobileAccess mobility platform that provides all mobile users – not just mobile workers on a Microsoft-based mobile operating system – with access to Microsoft Dynamics CRM. MobileAccess is a…
TIBCO Software (NASDAQ: TIBX) has announced a new version of its business intelligence platform, Spotfire 4.0. The latest version mainly focuses on making collaboration easy and accessible and sports new features for contextual collaboration, collective intelligence and social collaboration for…
SAP (NYSE: SAP) has unveiled version 8.82 of the SAP Business One ERP application, an on-premise and hosted business management solution for small businesses. Earlier this year SAP introduced Business One starter packages and hosted subscriptions for smaller companies. According…
IBM (NYSE: IBM) has announced that its Hadoop-based data processing and analytics platform, InfoSphere BigInsights, is available on its SmartCloud Enterprise infrastructure, making big data analytics accessible for any user inside an organization. The software was announced at the 2011…
Cloud ERP vendor NetSuite has a new version its cloud-based enterprise resource planning (ERP) solution for global companies, offering a number of new and enhanced features for inter-company management, international business management and back-office ERP and analytics. NetSuite OneWorld is…
Salesforce.com (NYSE: CRM) and SAP (NYSE: SAP) are among the investors in an $81 million funding round for cloud collaboration provider Box. Box bills itself as “one of the fastest-growing enterprise applications of all time,” with 7 million individuals and…
Using social decision-making tools to improve the business discovery process for business intelligence users is the focus of QlikTech‘s (NASDAQ: QLIK) QlikView 11 release. With this latest release, QlikTech said the company has expanded its vision to include all the…
TenDigits MobileAccess is not your typical mobile CRM widget – it’s a mobile CRM platform built to serve the unique needs of mobile workers. TenDigits Software is a company that develops mobile solutions for Microsoft Dynamics CRM. The product, MobileAccess,…
Oracle (NASDAQ: ORCL) has unveiled new call center and marketing features for its cloud CRM service – just as the company’s rivalry with Salesforce.com (NYSE: CRM) heats up. The release of Innovation Pack for Oracle CRM On Demand Release 19…
MicroStrategy (NASDAQ: MSTR) hopes to attract new users of its business intelligence software with the public beta launch of a SaaS-based business intelligence service. Called MicroStrategy Cloud Personal, the business intelligence offering lets anyone upload data to the MicroStrategy Cloud…
SAP (NYSE: SAP) has launched a new partner and reseller program that the enterprise software giant says will help customers find affordable, custom analytics and business intelligence applications. The new “Build-and-Sell” program lets SAP channel partners build, market and sell…
Technology and research firm Vision Critical has unveiled its Customer Experience Management (CEM) platform, designed to automate the collection and integration of data from customer surveys, customer relationship management (CRM) systems, transactional databases and social media. The new platform expands…
Looking to provide customers with options to connect with their business partners, SAP (NYSE: SAP) has announced plans to acquire business-to-business (B2B) integration provider Crossgate. Headquartered in Munich, Germany, Crossgate lets companies integrate and network with trading partners, clients and…
Privately owned Opera Solutions and MeLLmo Inc. are the latest business intelligence companies to receive investment funding to accelerate growth and fuel product development. Opera Solutions, a fast-growing big data analytics company, recently announced $84 million in its first outside…
One of the main benefits to using the open source OpenERP software is that while a full suite of business applications are offered, you can choose only the specific modules your business needs to get started. This makes using OpenERP…
SAP (NYSE: SAP) has announced plans to acquire Right Hemisphere, a provider of visual enterprise solutions, to help customers improve the way they do business. Right Hemisphere technology lets customers visualize business processes from design to manufacturing through sales, operations…
Partner announcements at this week’s Dreamforce conference show that cloud CRM leader Salesforce.com (NYSE: CRM) is keenly aware of opportunities in back-office software like ERP and supply chain management. Salesforce announced investments in and partnerships with supply chain startup Kenandy…
Panorama Software has been in the business of business intelligence (BI) for more than 14 years. The company offers a suite of business intelligence applications that are designed to help your company make better, more profitable business decisions and then…
Workday Inc., a SaaS-based enterprise solution provider for human resources, payroll and financial management, has announced that all live Workday customers have moved to the company’s latest release, Workday 14. According to the company, Workday 14 features embedded business intelligence…
Smartphones and iPads are preferred devices for mobile sales forces, and software-as-a-service (SaaS) continues to play a dominant role in sales force automation (SFA), according to the Gartner 2011 Magic Quadrant for Sales Force Automation. Gartner has seen a 50…
In the age of big data, Microsoft (NASDAQ: MSFT) says it is moving forward with plans to help customers better store, manage, and analyze both structured and unstructured data – in particular, data stored and managed in Hadoop environments. A…
SAP (NYSE: SAP) has announced availability of its second release this year of the SAP Business ByDesign ERP suite. SAP Business ByDesign is a complete business management solution delivered on-demand as a software-as-a-service (SaaS) solution. The platform is designed for…
With more than 28 million iPads sold since its initial release in April 2010, Apple has been the runaway leader in the tablet market – making it a top-choice platform for vendors offering mobile versions of business intelligence and analytics…
Few companies have a social CRM strategy or established metrics to measure its effect on hard business results. Different departments, employees and managers implement different types of applications for different purposes, according to the Gartner 2011 Magic Quadrant for Social…
Oracle (NASDAQ: ORCL) says its financial business intelligence, risk management and analytics platform, Oracle Financial Services Data Warehouse, will reduce risk and cost and time to value for financial services companies. The complexity of the average financial services institution, be…
Oracle (NASDAQ: ORCL) is set to boost its customer relationship management (CRM) and cross-channel customer support offerings with the acquisition of InQuira, a company well-known for its analytics and knowledge-based CRM platforms. The acquisition of InQuira gives Oracle a knowledge-management…
Building on last year’s acquisition of Sybase, SAP (NYSE: SAP) is increasing its focus on making its enterprise applications mobile. Last week, the company said it is opening up mobile solutions from the Sybase portfolio to partners within the global…
Business intelligence (BI) software provider MicroStrategy (Nasdaq: MSTR) has introduced its cloud-based platform-as-a-service (PaaS) and announced a new Facebook Connect Gateway for enterprise customers. Called “MicroStrategy Cloud,” the company says it is the first cloud-based service to enable rapid and…
Oracle (NASDAQ: ORCL) has announced a new version of its Oracle User Productivity Kit (UPK) to help organizations achieve better IT project success. The enterprise productivity kits helps teams create, access and share content tailored for all phases of the project…
In an effort to help organization track greenhouse emissions and sustainability, Oracle (NASDAQ: ORCL) has introduced Oracle Environmental Accounting and Reporting and JD Edwards EnterpriseOne Environmental Accounting and Reporting. The modules, provided as an option for the Oracle E-Business Suite…
Avaya has announced Avaya Social Media Manager to inject social media in customer service agents’ desktops. Avaya’s Social Media Manager integrates with the new version of its agent-assisted customer experience solution, Avaya Aura Contact Center 6.2, and can be used…
OpenText (NASDAQ: OTEX) has acquired process and case management solution provider Global 360 Holding Corporation for approximately $260 million. Global 360, headquartered in Dallas with customers in 70 countries, is known for its case management solutions, its document-centric BPM, and…
Omniture co-founder and former CEO Josh James has launched a new software-as-a-service (SaaS) venture, Domo. Domo claims to deliver a new form of business intelligence designed to transform the way executives manage their business, and based on the company’s substantial…
A new business analytics software release from SAS is geared to help enterprise organizations simplify big data management and to derive insights from all their data, not just a sample. The SAS software upgrade has features that help organizations tackle…
Business intelligence software provider MicroStrategy (NASDAQ: MSTR) has announced the general availability of MicroStrategy 9.2.1, which includes a new product called Transaction Services that allows people to efficiently initiate actions and transactions from a mobile device. MicroStrategy said its new…
In a new report, Gartner says worldwide software as a service (SaaS) revenue is expected to grow 21 percent in 2011, reaching $12.1 billion. SaaS-based application delivery is expected to experience healthy growth through 2015, when worldwide revenue is projected…
SAP’s Sybase unit has announced the release of version 15.3 of the Sybase IQ columnar database, powered by Sybase IQ PlexQ, a massively parallel processing (MPP) technology. The new technology provides a data warehouse transformation by breaking down user and…
Twitter has acquired social media analytics company BackType to help business users mine social media data for business insights. For Twitter, acquiring BackType gives the company the capability to analyze its network of tweets. The BackType social media analytics platform…