OpenText Continues Push in BPM Market with Global 360 Acquisition

Vangie Beal

Updated · Jul 15, 2011

OpenText (NASDAQ: OTEX) has acquired process and case management solution provider Global 360 Holding Corporation for approximately $260 million.

Global 360, headquartered in Dallas with customers in 70 countries, is known for its case management solutions, its document-centric BPM, and its emphasis on usability and user experience in its software.

The acquisition continues OpenText's expansion into the business process management (BPM) market, adding to its technology, talent, services, partner and geographical strengths, as well as giving the company important new capabilities in dynamic case management, said OpenText.

“Many global organizations – about sixty percent – already connect their enterprise content management (ECM) and BPM projects under a single strategy,” said John Shackleton, CEO of OpenText. “Customers are moving in this direction and we are accelerating our investment in leading content, process and case management solutions as a result. With the addition of Global 360, we will be able to offer organizations a complete spectrum of solutions from a strong, independent and global solutions provider.”

In February, OpenText also acquired Metastorm, a BPM leader with complementary capabilities, including support for human-centric BPM.

The heavy investment in the BPM market comes as OpenText increases its focus on strategic acquisitions of technologies that build out its extended portfolio of solutions.

The two acquisitions bring an extended base of expertise – some 300 people in R&D alone – dedicated to BPM and dynamic case management solutions, plus a further reach in key verticals such as financial services, energy, government, life sciences and other industries.

OpenText said the company can now respond to a much broader range of customer requirements, and at the same time extend its reach across all facets of solutions involving content and business processes.

“With the strong portfolios of both Global 360 and Metastorm, OpenText is committed to the current product roadmaps of both companies, and plans to continue to support products from both companies,” said OpenText Chief Technology Officer Eugene Roman.

Earlier this week, OpenText announced version 9.1 of the Metastorm BPM software suite, version 9.0 of Metastorm Smart Business Workspace and Metastorm's new Business Performance Intelligence Dashboards.


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  • Vangie Beal
    Vangie Beal

    Vangie is a freelance technology writer who covers Internet technologies, online business, and other topics for over 15 years. SEO Content Writer with high-quality organic search results. Professional freelance technology writer with over 15 years experience. - Understands the technology trends in SMB and Enterprise markets. - Proficient in email marketing and social media campaigns. - Trusted and respected voice in small business marketing via e-commerce. - Knowledgeable in how to incorporate sales initiatives and assets into articles or Web content. Experienced social media marketer. Specialties: SEO. Electronic commerce, small businesses, Internet. Computers, servers, networking. Computer science. Terms, terminology. Social media, email marketing. Mobile apps. Operating systems. Software and hardware. Interviews, tips, advice, guides and feature articles. Marketing, slideshows, how-to guides. Search engine tools.

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