Reviews

Expert product reviews on CRM, Business Intelligence, ERP, and other enterprise applications.

SunView Software's ChangeGear 7 is streamlining helpdesk processes.

Microsoft's Visual Studio 2013 provides solid tools and a wide range of capabilities for enterprise application developers, says reviewer …

Integration with Microsoft's Azure and new business intelligence and Big Data tools are among the most striking features of SQL Server 2014, …

Reviewer Paul Ferrill finds much to like about Microsoft Dynamics 2013, including a revamped and mobile-friendly interface.

Reviewer Matt Sarrel finds the Attunity Cloudbeam SaaS platform an easy way to move Big Data locally and in the cloud.

Reviewer Matt Sarrel finds that KXEN's InfiniteInsight and Predictive Offers apps enable business people to build predictive analytics …

Buying social software can be confusing. Read what real users are saying about Chatter, SharePoint, Jive and Yammer.

Reviewer Matt Sarrel finds that BackOffice Associates' Data Stewardship Platform simplifies complex data management tasks associated with …

Reviewer Matt Sarrel finds the Base CRM app exceptionally easy to use, especially the intuitive process for setting up access privileges.

Paul Mah highlights a number of less obvious criteria for choosing the right enterprise software applications for your business.

OneDesk is a souped-up project management tool designed from the ground up for team collaboration and participation from external users.

With its emphasis on getting the best performance from call center agents, workforce optimization is one of the most critical areas of focus …

TeamLab offers an extremely well-integrated suite of tools for project management, CRM and collaboration.

Our reviewer finds Contactually is a powerful, unobtrusive service that is specifically designed to focus on relationships in the CRM.

Though Xobni does add valuable functionality to email by making it easy to find a wealth of information on contacts, our reviewer also …

User-driven business intelligence goes social in QlikView 11.

Zoho also emphasizes ease of bringing in information from external applications and providing integration points to internal data.

The cloud CRM market is a crowded one, so we offer an overview of the biggest names in our cloud CRM buying guide.

Oracle made a bold move into cloud CRM this month, but what does it mean for competitors like Salesforce and Microsoft and Oracle's own …

There are four Microsoft Dynamics ERP systems; which one is right for you?