Onyx and Deloitte Collaborate

eCRMGuide.com Staff

Updated · Feb 21, 2002

A joint bid from CRM solution provider Onyx® Software Corporation and global professional services firm Deloitte Touche Tohmatsu has resulted in a contract with the London Borough of Brent in the United Kingdom with another three local government authorities to follow.

The collaboration between Onyx and Deloitte will allow the companies to jointly deliver CRM solutions, initially focusing on the local government and financial service market in the United Kingdom and the healthcare market in the United States. It is then intended that customer implementations will rapidly develop in other markets across the balance of Europe, Asia Pacific and the Americas.

“Deloitte are widely regarded as one of the industry's pre-eminent professional services firms, and we couldn't be more pleased to be working closely with them,” said Eben Frankenberg, executive vice president of Onyx. “Deloitte's international reach across all sectors including healthcare and the public sector and firm commitment to customer success gives us a unique opportunity to offer a powerful, leading-edge CRM platform to those customers who truly care about achieving real business benefits from their technology investment.”

“We chose to partner with Onyx because its offering matched what our clients demand: rapid implementation, flexible configuration and real-world results. Onyx's mature, industry-leading technology is the perfect complement to Deloitte's business strategy in this sector, to help our customers leverage technology to drive tangible business value,” said Chris Digby, global leader of the customer management service line for Deloitte Touche Tohmatsu.

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