Salesforce.com, Oracle, Microsoft, SAP and dozens of others are offering cloud CRM (customer relationship management) services. There are accusations and counter-charges of “false clouds” and “roach motels.” One once famously dismissed cloud talk as so much “water vapor,” but is…
HTML has evolved considerably since it was first mapped out by Tim Berners-Lee more than 20 years ago. Now we’re up to HTML 5.0, which could have a significant effect on the business intelligence and CRM landscape. “HTML5 is a…
SAP (NYSE: SAP) is the 800-pound gorilla in the enterprise resource planning (ERP) space, with a quarter of the market, twice that of Oracle, its nearest competitor. And it comes in for regular criticism for being too complicated to install…
Editor’s note: This article was completely updated by William Elcock on 3 Microsoft Dynamics 365 is Microsoft’s suite of intelligent business applications. It is capable of generating predictive, artificial intelligence (AI) insights that can help your business to deliver greater results.…
A year ago, Oracle (NASDAQ: CEO) Larry Ellison made a big splash at the 2010 Oracle OpenWorld about the company’s Fusion middeware and application platform. He said it would be rolled out carefully to ensure it was fully ready for…
The 45,000 attendees at this week’s Oracle OpenWorld event in San Francisco were served up a program rich with announcements affecting Oracle’s CRM, business intelligence, ERP and enterprise application landscape. Oracle Siebel CRM, PeopleSoft, JD Edwards and Oracle Business Process…
ERP (enterprise resource planning) has never been the easiest software to deploy. After all, its tentacles spread into just about every facet of the organization. So it’s never going to be a plug-and-play proposition. But customer complaints about lengthy deployment…
Belgium-based Odoo made a name for itself under its previous name of OpenERP, with an open source ERP application that gained traction, especially in Europe. Over the past few years, the company has expanded into more areas of the enterprise…
It’s not quite the 57 varieties of Heinz or the 31 flavors of Baskin Robbins, but Oracle provides a hearty number of customer relationship management (CRM) products within its enterprise applications portfolio – four to be exact. • Oracle CRM…
Open source has been invading many segments of technology over the last decade. It started with Linux in the operating system space and has since spread to areas such as backup, storage and various applications. But it has taken quite…