For years, companies have talked about “going mobile” and many organizations are taking constructive steps to do just that. According to a recent survey by Lopez Research, more than 75 percent of companies plan to build 10 or more enterprise mobile…
A growing number of companies are offering customer service capabilities via mobile apps, with vendors like Salesforce providing products to facilitate it, including features such as virtual chat assistants, video chat support and instant messaging. Making it easy to connect…
Mobile applications are all the rage, and most companies have deployed lots of them. What many failed to realize, however, is that mobile app success can cause headaches for IT a year or two down the line. Scaling mobile apps…
A recent ruling on the legality of mobile device jailbreaking has cleared the way for productivity enhancing applications that Apple seeks to prevent. The Digital Millennium Copyright Act (DMCA) prohibits circumventing technological measures put in place by Apple to prevent…
There are not enough data scientists to go around for companies hoping to capitalize on their growing streams of structured and unstructured data. Academic programs designed to produce more of them are growing like crazy and entry-level pay for data…
By Sharon Trembley, Miro Consulting, Inc. Full capacity is IBM’s default position for all organizations licensing its software. You are likely licensing at full capacity if you are not using its IBM Licensing Metric Tool (ILMT), with only a couple…
It’s impossible to talk about Big Data without mentioning Apache Hadoop. But Hadoop is just a part of a thriving Big Data software ecosystem. There are plenty of other Big Data platforms and tools, and many of them are open…
Need an application to help you do a specific task more efficiently? Why not create it yourself? That is the thinking behind a growing phenomenon called “citizen development.” Gartner defines a citizen developer as anyone outside the IT department that…
By Andrew Wilson, CIO at Accenture In recent years, companies have begun to look beyond existing collaboration models for new ways to engage and interact with employees. And it’s no wonder – According to a 2014 article by the Entrepreneur…
Human capital management (HCM) software used by HR departments has rarely been considered cutting edge. Yet a fair amount of innovation is taking place in HCM, thanks largely to vendors’ decision to move their applications to the cloud, points out…