Zoho Tightens CRM Integration for Unified Customer Experience

Ann All

Updated · Oct 09, 2014

While CRM vendors are striving to improve the usability of their products, integration is a far bigger issue.  There is much talk about offering a more holistic customer experience, but that is practically impossible to do when customer data is contained in multiple, siloed systems.

ZohoCRM

 

Ann All
Ann All

Public relations, digital marketing, journalism, copywriting. I have done it all so I am able to communicate any information in a professional manner. Recent work includes creating compelling digital content, and applying SEO strategies to increase website performance. I am a skilled copy editor who can manage budgets and people.