Bluelight Special On E-mail

Jim Wagner

Updated · May 02, 2002

Calling all shoppers, as of Tuesday you now have 10 MB of
e-mail space in your inbox and email access from your computer, thanks to a
contract announced Tuesday with Synacor, Inc.

The enhanced e-mail offering is just one of several value-added services
the San Francisco-based is launching in the coming weeks to
entice disgruntled Yahoo! customers forced to pay for e-mail

Heidi Gibson, Internet service general manager, said the
service is the direct result of customer feedback.

“Synacor’s flexible solutions and provisioning platform enable us to offer
a range of additional services to our customers, she said. “We quickly
responded to customer feedback and requests by delivering additional
storage and POP e-mail while others in the industry were cutting these back.”

The new service gives subscribers more flexibility in reading e-mails,
whether at home or on the road. Before Tuesday’s announcement, the only
way to read emails was to visit the Web site and log into
the Web service. Now users can set their Outlook Express or Eudora clients
to download emails, or access e-mail from other domain
addresses at the Web mail sites. Previously, the ISP offered 5 MB of Web

As adds more and more value-added services to its plate, the
once-free Internet service provider is looking more and more like a
conventional ISP. Last year, after it was announced K Mart would bring its online venture closer to hand, the ISP
significantly boosted its coverage
, giving it twice as many dial up POP servers at its command
than AOL, the largest ISP in the world.

And while’s parent company might be going through a messy Chapter
11 bankruptcy
proceeding, the ISP has been the lucky recipient of a
marketing and merchandising machine as part of its integration with K Mart,
a process that took much of last year and into 2002.

“(The integration) continues to go very well,” said Abagail Jacobs, a spokesperson. “The more we integrate with K Mart, the more
we can use their marketing venues like putting setup CDs in the store and
ads in the flyers.”

According to Jacobs, the ISP now has approximately 200,000 customers paying
$8.95 a month for their Internet access service.

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