Company Offers Free, Online CRM Audit
“By answering the questions in our interactive CRM audit, organizations will gain a better understanding and insight into the steps necessary for CRM success,” says Paul Kerley, President and CEO of Norkom Technologies. The company says participants are given detailed and tailored advice based on their individual answers and their overall score.
According to Norkom, in addition to the quiz, a glossary of over 40 CRM-related terms has also been incorporated into this area. A “Knowledge Net” area, a resource center for Norkom’s “Keep Your Customers” series of booklets, latest research and other feature articles, has been added to the web site as well.