Enterprise Cloud Computing and CRM
Updated · Jan 25, 2011
Cloud computing has been very effective in hosting applications among smaller customer relationship management CRM players. According to this report on E-Commerce Times, CRM cloud computing has yet to be efficiently explored by enterprise-level players.
“To remain successful against the backdrop of complex market dynamics and increased competition, it has become critical for organizations to offer more evolved products and services that are not only cost-effective, but also extendable, scalable and focused on improved customer experience. Cloud computing, in its maturing stage, is seen as a very promising technology of the future that can be critical to lower investment and maximize ROI in the enterprise CRM space.”