Salesforce.com Offers Invitation-Only Collaboration
Central Desktop, a respected and rapidly growing online collaboration system, has announced a deeper relationship with Salesforce.com.
Users of Salesforce.com, which provides subscription-based customer relationship management software online, can now collaborate with their customers and partners in a private, secure, invitation-only extranet.
The deal is part of Salesforce.com’s AppExchange, which initially got off to a slow start. Central Desktop for AppExchange becomes one of more than 400 applications that are now available on salesforce.com’s AppExchange, the world’s first on-demand application directory.
Central Desktop brings its wiki technology to salesforce.com customers in a permission-based environment, which will help collaboration with customers outside the firewall. Other features of Central Desktop for AppExchange included:
Professional-looking customer facing extranets
Group calendars for projects and coordination
Version track files and documents
Searchable discussion threads
Secure environment: 256 bit SSL encryption
Enterprise-grade full-text search within documents and files
“With the new Central Desktop integration, Salesforce.com customers have a powerful tool to easily collaborate with customers and partners in a private and secure environment,” said Isaac Garcia, CEO of Central Desktop. “Rather than emailing files, documents and to-do lists back and forth …. Central Desktop allows companies to track projects, files, and discussions in a secure extranet environment.”
Matt Holleran, a Salesforce.com vice president, said that with the deal, “Customers no longer have to choose between on demand and on-premise applications for their enterprise — they can now use the AppExchange to choose from hundreds of on-demand applications to address their business requirements.”
Central Desktop is available for test drive and deployment on the AppExchange directory.
Central Desktop is an alternative to traditional groupware products such as Microsoft SharePoint and Lotus and is used by more than 20,000 teams and individuals around the world. Central Desktop, headquartered in Pasadena, Calif., was founded in early 2005. For more information, visit www.centraldesktop.com.
Salesforce.com held an initial public offering in 2004 and was trading at 39.62 Tuesday morning.
Article courtesy of Intranet Journal.