Small Business Suite CRM Market Leaders
Updated · Aug 16, 2010
This article on Destination CRM takes a look at Small Business Suite CRM market leaders. Included in the leader list is Maximizer Software, Oracle, NetSuite and SugarCRM. The article pegs Consona CRM as the company to watch.
“Though Consona CRM received only middling marks for company direction and customer satisfaction, its depth of functionality received such high praise that the company was able to leapfrog previous leader board players such as Zoho. Consona was rated highly because it offers the two most important things in CRM, according to AMI’s Thompson: ease-of-use and integration. CSO Insights’ Dickie refers to Consona as one-stop shopping because the company offers CRM, ERP, sales knowledge management, and product configuration.”