Gate2Shop Launches Ecommerce Customer Retention Service
Updated · May 05, 2010
Gate2Shop has launched is new service, Active Client Retention Manager, for ecommerce customers. Online vendors can use the services of Gate2Shop to monitor and takes action when a transaction is declined or a subscription has expired. According to the details in the Gate2Shop news
release on PR-USA, the end-users not only receive personalized assistance completing their online purchase but also an assurance that the vendors value their business.
“With the added service of the Retention Manager, the end-users not only receive personalized assistance completing their online purchase but also an assurance that the vendors value their business. Gate2Shop believes that superior customer service does not end at the initial agreement of service but continues to support the online vendors with their daily needs. Taking the extra steps to provide extra value to the clients of Gate2Shop is one of the many ways that the Gate2Shop e-commerce platform helps vendors sell more.
“Gate2Shop listens to the needs of the e-commerce industry and strives to provide solutions not only to meet these needs but to exceed the expectations of the online vendors. Combining the Active Client Retention with the Key Account Management, Gate2Shop provides the personalized hands-on assistance that today’s vendors need.”