Idea2 has launched its cloud-based CRM solution for the SMB market. "While most of the CRM solutions available in the market fail to meet client expectations, Idea2’s officials claim the product stands out because it is perfectly aligned with customers’…
BatchBlue Software has launched its social CRM solution BatchBook on the Google Apps Marketplace. "[A] customizable, Web-based CRM solution, BatchBook is designed for small businesses and entrepreneurs," writes TMCnet’s Jai C.S. "The tool is said to help businesses organize their…
ReadWriteEnterprise’s Alex Williams looks at three competing services which extend the functionality of Microsoft Outlook far beyond messaging. "These services are quite similar," Williams writes. "Xobni has the longest track record. it started as a consumer-based service, gaining a following…
WebSideStory founder Blaise Barrelet, along with a team of former executives from the company, has announced a new business analytics company called Anametrix. "Anametrix works as a hub for web analytics, social media monitoring, internal business intelligence and other data…
Semantic analysis company Attensity has introduced its Attensity Analyze for VOC solution. "The product aggregates and analyzes text based customer communications including emails, web forums, surveys, CRM notes, social media and other sources into a native dashboard offering sentiments and…
Virtusa has announced the availability of its new Enterprise 2.0 Services Suite. "The company claims that the new portfolio allows businesses to implement web 2.0 initiatives for attracting and retaining customers, reducing costs and increasing employee productivity," according to Computer…
Leadmaster has introduced an enhanced integration program for lead generation and lead providers, which enables users to upload leads into the company’s Web-based system. "LeadMaster makes it easy to get the leads into the system regardless of the source," writes…
Acumatica has announced that its cloud ERP software can now be accessed on the iPhone. "Acumatica utilizes cloud technology so users can manage customized personal business data from any computer or iPhone," according to ebizQ. "Acumatica works in a browser…
Workbooks.com and InvisibleCRM have announced plans to collaborate on an Outlook integration offering for Workbooks.com based on InvisibleCRM’s InvisibleSync Bridge and OutlookBridge solutions. "The new offering will let users of Workbooks application suite integrate contacts, appointments and e-mails with Microsoft…
Chicago-based Sonoma Partners has announced that its revenues grew by 44 percent in 2009. "The firm works exclusively with Microsoft Dynamics Customer Relationship Management software, thus they were in a prime position to goose their bottom line during a downturn,"…