The internet plays a vital role in our lives, helping us stay connected and manage our schedules. With a variety of browsers available to us, choosing the right one can have a significant impact on our productivity. In this post,…
Around 16 percent of Americans, or more than 108 million people, have no credit, or a very low score. Millions more have poor credit. A bad credit score can make purchasing a car, renting an apartment, or buying a home…
The world had gone through the hardest times of The COVID-19 epidemic three years ago which has pushed many businesses to move to remote work. This has resulted in an increase in the adoption of video conferencing software and other…
Navigating the world of beauty and aesthetics isn’t just about offering top-tier treatments. It’s also about running a streamlined, efficient operation behind the scenes. As a beauty center owner or manager, you’re constantly looking for ways to cut costs without…
“To be successful, practitioners must be able to work effectively with the business side to ask the right questions and have a solid understanding of the limitation of predictive analytics techniques,” said Stefan Schmitz, vice president of Product Management at…
FICO FICO is best known in the credit report business. That alone gives it the credentials to succeed in predictive analytics. After all, how difficult must it be to score every person in the U.S. on whether they will pay their…
With all of the new business intelligence tools and technologies available, it doesn’t make sense to use a single approach to BI. I interviewed Cindi Howson, founder of the BI Scorecard and author of “Successful Business Intelligence: Secrets to Making BI a Killer…
7 Solutions to Boost CRM Performance Even after investing in big CRM systems from companies like Salesforce, many companies buy solutions that help with routine – but important – tasks like contact management. Altify The solution: Altify‘s Max is an “augmented…
4 CRM Giants: Salesforce, Microsoft Dynamics, Oracle and SAP CRM market leader Salesforce and top-tier competitors Microsoft Dynamics, Oracle and SAP are tweaking their CRM product portfolios. Salesforce Salesforce has unveiled the Lightning Experience, which comes first to the Sales Cloud,…
Forrest Burnson, a CRM specialist at Software Advice, noted that the best time for CRM and BPM integration may be when an older CRM system is going to be upgraded. The latest CRM packages often come with some kind of business…
ShoreTel Connect Contact Center for CLOUD: ShoreTel has noticed trends such as the dominance of cloud deployments, the blurring of the boundary between the customer service organization and the rest of the organization, the demand for tighter integration between contact…
Where we part company is in just how that communication occurs. For 15 years at least, everyone has been talking about improving communications between IT and corporate; but what they really mean is communications between the top of the IT…
5 Open Source Predictive Analytics Tools A predictive analytics initiative can be an expensive undertaking. Fortunately, there are some great open source predictive analytics tools. H2O Sometimes data scientists want to model Big Data from within Microsoft Excel and RStudio.…
8 More CRM Options, from Aptean to Zoho While CRM leaders like Salesforce command much of the market share, smaller vendors provide more specialized options. EDITOR’S PICK MOST POPULAR » On Way to Omni-Channel, Retailers Try Beacons and More Chief Data…
7 DBaaS Vendors You Should Consider While heavy hitters like Oracle and Microsoft hope to dominate the database-as-a-service (DBaaS) market, they face competition from Google, Amazon and others. Amazon’s Aurora Amazon Web Services (AWS) calls its Aurora, MySQL-compatible database-as-a-service a “commercial-grade…
JethroData: “An acceleration layer” JethroData is another option for bringing Hadoop data into your BI solutions. While other software focuses on OLAP cubes, JethroData is a SQL-on-Hadoop solution. It acts as an “acceleration layer” by indexing select Hadoop datasets, rather…
BlueKai, a Cupertino, Calif.-based neighbor of Apple, positions itself as a company that personalizes marketing and advertising for consumers. Oracle added some more substance to its cloud-building initiative Feb. 24 when it revealed it will acquire online data management startup…
Boost Salesforce Functionality with Chatter and Jigsaw The one feature that has set Salesforce apart from its competitors in the last year has been the Chatter collaboration service, now built in to Salesforce CRM. (SAP released a similar tool last…
Teradata rolled out several new cloud-friendly deployment options for its analytic database at this week’s Teradata Partners Conference. Smart, given that earlier this year IDC predicted that global spending on public cloud services will enjoy a 19.4 percent compound annual…
By Dave Wright, ServiceNow With mobile phones, instant messaging and more accelerating the speed at which we are able to get information in the workplace, why are we spending so much time on getting work done? The answer is that…
Business intelligence is certainly a good area to be in right now, expanding faster than any other area of the enterprise application landscape. According to Gartner, the business intelligence market (including data warehouses and CRM analytics) is growing nine percent…
Customer relationship management (CRM) software revenue is forecast to reach $23.9 billion in 2014, with cloud revenue accounting for 49 percent. Demand for modern technology customer relationships is driving refreshed or expanded integration and usage of all areas of customer…
Until recently, the SaaS (Software-as-a-Service) based Enterprise Resource Planning (ERP) marketplace has witnessed small or medium-sized businesses as customers for on-demand or SaaS ERP as enterprise-level organizations have been reluctant to adopt the SaaS-based ERP. According to this report on…
Surado Solutions has announced the deployment of enterprise cloud computer services to deliver its International Cloud SaaS Surado CRM Online initiatives. According to the company in this PR-USA release, Surado’s enterprise cloud combines the power and flexibility of infrastructure-as-a-service with…
Former MindTree co-founder Ashok Soota has announced a new business venture to provide IT services to global firms. Happiest Minds will focus on new emerging technologies like cloud, social CRM (customer relationship management), unified communications, mobility, business intelligence and analytics.…
MicroStrategy Incorporated (Nasdaq: MSTR) has announced that Edmunds.com, Inc., a consumer resource for automotive information, has deployed a consumer market analysis iPad app built on the MicroStrategy Mobile platform. As noted in this news release on PR-USA, the iPad app…
Jane Thomson, managing director of business IT firm Softworx, believes that many firms are moving beyond simply relying on a single on-site enterprise resource planning (ERP) software setup. As reported on Codestone, businesses are investing in increasingly diverse enterprise resource…
Salesforce.com’s (NYSE: CRM) acquisition of Web monitoring firm Radian6 looks to be the foundation of a marketing cloud. As reported on Morningstar, Radian’s tools for capturing details from millions of social conversations in the hands of engineers at Salesforce.com will…
KarmaCRM offers a simple and usable interface in its Web-based CRM solution. As reported on Call Center Solutions, A significant advantage the KarmaCRM holds over its competition is that it is hosted on the cloud enabling sales professionals and customer…
InsideView and SugarCRM have announced that InsideView’s sales intelligence solution will come preinstalled in all editions of SugarCRM. As noted in this Market Wire news release, the integrated solution will provide all of SugarCRM’s users with immediate access to InsideView’s…
Businesses to replace the cell phones in your business will want to examine the role of the mobile device in their organization and what data beyond that in an ERP system is needed to provide appropriate levels of business value…
With more than 500 million people on Facebook and more than 140 million tweets per day, it’s clear that a new breed of consumer has emerged. This Ecommerce Times story presents the social dilemma that businesses face today and discuss…
Geographic Business Intelligence (BI) software developer Alteryx, Inc., has announced a $6 Million investment by SAP Ventures Fund I. Accoridng to the company, the investment will support accelerated growth opportunities requiring infrastructure build-out, expanded go-to-market execution and possible acquisitions. In…
EMC Corporation (NYSE: EMC) is expanding its Greenplum Data Computing Appliance (DCA) line of products for archive layer analytics and accelerated data-loading for big data. As noted in this PR News Wire release, the new additions include the High Capacity…
Social media management platform provider, Shoutlet has recently launched Shoutlet 4.0. As reported on Vator News, this new version is a complete revamp of the platform’s UI as well as full YouTube and Twitter integration. The Vator News review calls…
According to this article on B2C, in today’s B2B marketplace, revenue cycle management is all about the sales funnel. The article suggests that if your sales funnel is less than streamlined, you may be leaking more leads than you convert.…
Web-based help desk software provide, Zendesk, has announced a new integration with SugarCRM. As noted in this Market Wire report, Zendesk for SugarCRM lets customer support agents seamlessly access SugarCRM customer data from Zendesk, and vice versa. “‘In order to…
ZoomInfo Community Edition now pulls information from the address book and from the signature lines and headers of emails to keep business contacts current. As noted in this Information Week report, ZoomInfo has automated the process of feeding contacts to…
Sky Technologies has released the newest version of the SkyMobile enterprise application platform (MEAP) and the SkyMobile Application Server. According to this news release statement on PR.com, SkyMobile MEAP enables mobile enterprise applications to be created just once and then…
Oracle’s (NASDAQ: ORCL) Fusion Apps suite may have been launched to great fanfare at OpenWorld last year but, as reported in this CBR article, Oracle still remains tight-lipped over a possible release date. The business software suite has been in…
ACL Cables has implemented the Microsoft Dynamics ERP system to fuel its business productivity. According to the company in this Daily Mirror UK article, the Enterprise Resource Planning (ERP) system provides access to accurate and up-to-the-minute information about product costs,…
Enterprise software provider, CDC Software Corporation (NASDAQ: CDCS), has just announced availability of Pivotal Sales Force Automation. The company calls it a new sales module developed on the Pivotal 6.0 CRM platform that automates sales processes and helps enhance relationships…
Salesforce (NYSE: CRM) and Intuit plan to integrate their respective CRM (customer relationship management) and QuickBooks accounting applications. As reported on PC World, under the partnership, Intuit will resell Salesforce.com software along with an integration that moves information between the…
MarketTools, Inc., has announced the addition of Adaptive Role-based Reporting to its MarketTools CustomerSat enterprise feedback management (EFM) solution. With this new functionality, MarketTools CustomerSat delivers a customized, interactive view of customer feedback data, tailored to an employee’s specific role.…
Call recording and contact center analytics provider, dvsAnalytics, has announced the latest release of its Encore Desktop Analytics module, eCapture. In this news release, the company says that eCapture is an optional software module with new capabilities automate the integration…
Cloud solution provider, Appirio, has announced a series of CloudWorks-powered Jive apps that will integrate critical business information from Salesforce (NYSE: CRM) CRM with the collaboration capabilities of Jive Social Business Software for collaborative sales and customer service.In a recent…
CNP Integrations has introduced a new customer service portal built with Joomla! CMS. CNPsupport.com supplements the Joomla! CMS to offer strong SocialCRM by amalgamating CMS/ERP/CRM engine of info@hand. As note din the news release, this new socially aware platform of…
Different types of ERP software deployments have different costs. This ERP software cost comparison article on ERP Software at Your Service looks at deployment costs associated with between on-premise, SaaS, and hosted ERP. “Businesses benefit from SaaS when they do…
Terracotta has announced significant upgrades to Quartz, the open source job scheduler that can be integrated with, or used alongside virtually any Java application. As noted on the Terracotta website, improvements are centered on several key areas: ease of use,…
Customer relationship management (CRM) and enterprise resource planning (ERP) software and services Consona Corporation (Consona), has announced the general availability of Consona Knowledge Management Version 8.0 (KM v8.0). As reported by the company in this PR Web product release statement,…