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Mark J

CRM Adoption to Reach $24 Billion in 2014: Gartner

Customer relationship management (CRM) software revenue is forecast to reach $23.9 billion in 2014, with cloud revenue accounting for 49 percent. Demand for modern technology customer relationships is driving refreshed or expanded integration and usage of all areas of customer…

The SaaS-Based ERP Market

Until recently, the SaaS (Software-as-a-Service) based Enterprise Resource Planning (ERP) marketplace has witnessed small or medium-sized businesses as customers for on-demand or SaaS ERP as enterprise-level organizations have been reluctant to adopt the SaaS-based ERP. According to this report on…

Surado Deploys Enterprise CRM Cloud services

Surado Solutions has announced the deployment of enterprise cloud computer services to deliver its International Cloud SaaS Surado CRM Online initiatives. According to the company in this PR-USA release, Surado’s enterprise cloud combines the power and flexibility of infrastructure-as-a-service with…

Companies Look for Diverse ERP Solutions

Jane Thomson, managing director of business IT firm Softworx, believes that many firms are moving beyond simply relying on a single on-site enterprise resource planning (ERP) software setup. As reported on Codestone, businesses are investing in increasingly diverse enterprise resource…

Salesforce.com Looks to Create New Marketing Cloud

Salesforce.com’s (NYSE: CRM) acquisition of Web monitoring firm Radian6 looks to be the foundation of a marketing cloud. As reported on Morningstar, Radian’s tools for capturing details from millions of social conversations in the hands of engineers at Salesforce.com will…

KarmaCRM Offers Web-Based CRM for Sales Teams

KarmaCRM offers a simple and usable interface in its Web-based CRM solution. As reported on Call Center Solutions, A significant advantage the KarmaCRM holds over its competition is that it is hosted on the cloud enabling sales professionals and customer…