In a complaint filed in U.S. District Court for the Western District of New York, BMP America claims to have first licensed MAPICS software from Marcam in 1995 for US$3,992, and later spent tens of thousands of dollars on additional…
An alliance between MeLLmo Inc., creator of Roambi (business app for interactive mobile analytics) and and SAS (business analytics software and services) will provide executives will the insight of powerful business intelligence for faster, better decisions wherever they are. As…
Zap has announced the release of Zap Business Intelligence 2011, the company’s web-based business intelligence (BI) software for the Microsoft SQL Server platform. As noted in the news release on Business Wire, the company claims that Zap Business Intelligence 2011…
Improved technology is helping drive demand for ERP, however the fundamental requirement for ERP is also increasing. As noted in this report on IT Business Edge, getting your top-level executives and their direct reports into the boat with you is…
CRM Gadget 2 Go says that the process of getting a legally binding signature on sales or service agreements and contracts has long been a weak link for companies using CRM solutions, including Oracle CRM on Demand. The new CRM…
Microsoft Corp. (Nasdaq: MSFT) has recently announced its growing ecosystem of independent software vendors (ISV) and systems integrator (SI) partners within the telecommunications industry. As noted in this news release on PR Newswire, Ericsson, Convergys Corp., MetraTech Corp., Redknee Inc.…
Business analytics software and service provider, SAS, has received patent approval for “Computer-Implemented Predictive Model Generation Systems and Methods” (US patent 7,788,195 B1) as related to technology at the heart of SAS Fraud Management. As noted in this news release…
On the one hand we have the mega vendors with proprietary technology. On the other hand we have millions of developers who love open source. As mentioned in this ZDNet Blog, in the business world, buyers of enterprise software like…
Web data is behavioral data that can help build a true picture of customer behavior when combined with social data and enterprise customer data, especially transaction data. Author Michael Fauscette recently spent a few days catching up with Webtrends during…
Salesforce (NYSE: CRM) has launched Service Cloud 3 which integrates several social-oriented elements in order to help companies capitalize on the opportunities provided by social media. According to ZD Net, companies using the software can engage with users on sites…
Teradata Corporation (NYSE: TDC) has signed a definitive agreement to acquire Aster Data Systems, Inc., according to a press release presented on PR Newswire. Teradata claims the combination of Teradata and Aster Data technologies will enable businesses to unlock the…
Opentaps has released version 1.5 of its Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) system — based on Apache OFBiz 10.04 and Tomcat 6.0.26 and designed to run in the Amazon Elastic Computing Cloud (EC2). According to The…
Microsoft (NASDAQ: MSFT) launched Dynamics CRM Online, the cloud version of Microsoft’s Dynamics CRM 2011, recently, and caught Indian enterprises by storm. Determined to give market leaders a run for their money, reports Business Standard, the software has seen over…
NEC Corporation of America (NEC) has announced the merger of its subsidiary Niteo Partners, a leading consulting and systems integration firm, into NEC. As noted in this report on Busienss wire, Niteo delivers advanced business intelligence, analytics and performance management…
In an article presented on TMC Net, Forrester Research analyst John McCarthy speculated that by 2015, the enterprise application market could see $38 billion. This is based on a cost of $2.43 per app. In addition, services related to enterprise…
Revolution Analytics, commercial provider of software and support for the popular R statistics language, has announced a technology partnership with Business Intelligence (BI) software company, Jaspersoft. As noted in this Business Wire release, the companies are now delivering RevoConnectR for…
Sage is set to launch CRM v7.1 saying the product will include social media integration and mobile access that will create new levels of customer insight by giving marketers 24-hour access to business-critical information. As noted in this report on…
Salesforce (NYSE: CRM) Chatter realizes the original premise of CRM — it represents a completely integrated view of what is happening in sales, marketing and customer service. Chatter provides another way to view and organize the mishmash of CRM data.…
Faster than any other technology in the last decade, mobile is changing the game for brands. This MediaPost article suggests that mobile has raised expectations for consumers, who now have 24/7 access to your brand and the entire category landscape.…
ChartWise Medical Systems, Inc. has recently introduced its new Advanced Reporting, based on MicroStrategy’s business intelligence platform. As noted in this news release on MarketWire, ChartWise:CDI is a software program that assists hospitals with improving the quality and completeness of…
Information Builders has upgraded its business intelligence (BI) software to include new native capabilities for Apple and Android devices. As reported in this PC World article, the new WebFocus Mobile release also uses Information Builders’ Active Technology capabilities which offer…
A Washington state judge has extended an order prohibiting a former Microsoft (NSDQ:MSFT) executive from taking a job with Salesforce (NYSE: CRM). According to this report on CRN, the the judge said it would violate Matt Miszewski’s non-compete agreement. “Matt…
Google has emerged as an enterprise apps contender with success largely with SMBs and early cloud adopters. As reported on Memeburn, Google targeted personal productivity and collaboration but we’re left to wonder how long it will be before Google drives…
Kusnetzky Group, Inc. has recently posted Predictive Analytics for IT — Giving Organizations an Edge in a Rapidly Changing World, another position paper intended to review the forces changing the market for information technology, virtualization and cloud computing. “Modern applications…
Nimble Contact, a social CRM platform that combines relationship management and social engagement into an affordable web-based solution, has launched as a public beta at the DEMO Spring 2011 conference. As noted in this news release on MarketWire, Nimble Contact…
Socialtext has recently announced product enhancements that make corporate intranets more social, personalized and engaging. The company claims its intranet-focused release (4.6) can better connect employees with the relevant colleagues, information and systems that drive their business. “First generation intranets…
Research conducted by Technavio reveals that the global business intelligence software market is expected to grow at a CAGR of 4.06 percent. Also mentioned in the company’s news release on Online PR Media is that the BI software market is…
A recent Gartner survey Shows that customer relationship management (CRM) software is expected to see the largest increase of all the application software markets worldwide in 2011.As noted in this Gartner news release, 42 percent of survey respondents indicated that…
Moving business intelligence and analytics applications to the cloud (off-premise) can make financial sense but it also carries some particular challenges. As noted in this report on Computerworld UK, it can be hard to define in advance every type of…
Microsoft Corp.(Nasdaq: MSFT) has recently announced new resources to help improve productivity and save Microsoft Dynamics enterprise resource planning (ERP) customers time and money through new interoperable Microsoft technologies. As noted in this news release on PR Newswire, the new…
Understanding that two-way interactions can have an impact on potential customers’ readiness to buy and on their view of your business can translate into leads and potential sales. According to this report on CRM Buyer it also highlights how social…
Gartner analysts are predicting that 2011 will be an inflection point for the data warehousing market. As noted in this report on eWeek, evolving data warehouse platforms will embrace analytics and support different information types resulting in a new era…
Openbravo has released the new version of its open source enterprise resource planning (ERP) software. As noted in the company’s news release, Openbravo 3 introduces the concept of ‘Agile ERP’ to a software category that has been known historically for…
Business analytics software provider, SAS, is acquiring Assetlink, a marketing resource management (MRM) company. As mentioned in the news release on the SAS website, the acquisition will combine SAS Customer Intelligence offerings with Assetlink’s leading marketing resource management solutions into…
PrairieFyre Software has released PrairieFyre Contact Center for Microsoft Lync. As noted in this news release on the company’s website, the solution is a modular software suite that provides sophisticated multi-channel contact center functionality for the Lync unified communications (UC)…
Social media challenges the way businesses operate today. In this Smart Data Collective interview with Don Springer, CEO of Collective Intellect, Springer talks about the future of social media metrics. In the interview, Springer says that from a business perspective…
Communication is the key to the success of customer relationship management and, according to CRM Buyer, it lays the foundation for customer satisfaction and business growth. This CRM communication evolution article offers in-depth details on different types of communication channels…
Vertica Systems has announced a technology alliance with MicroStrategy Incorporated (Nasdaq: MSTR), with certification of MicroStrategy 9 on Vertica 4.1 and extending the relationship into mobile analytics. As reported in this ThomasNet news release, Companies are already delivering “on the…
Dell and Microsoft have announced a plan to collaborate to deliver an analytics, informatics, Business Intelligence (BI) and performance improvement solution designed to meet the needs of community hospitals through an affordable, subscription-based model. As reported in this Trading Markets…
Following an in-depth look at the significant role of data integration in electronic customer relationship management (e-CRM) analytics, This B-Eye Network article elaborates on research methodology and organizational implications. “An initial survey instrument containing 17 questions was reviewed by three…
Social customer relationship management (CRM) is an emerging trend in the enterprise 2.0 space. This Fast Forward Blog discusses recent Gartner predictions that CRM will encompass approximately eight percent of all CRM spending in 2012. “By 2015, one-third of spending…
A recent “experiment” on the Conan show had a version of IBM’s Watson computer try its hand as announcer, leaving some to ask questions if computers (like Watson) will be the first choice for filling knowledge-based job positions. As noted…
According to Gartner, this year will see the business intelligence (BI) market grow by 9.7 percent. This CRN report also says that Gartner predicts a bright future for the BI platforms market, and says it will continue to be one…
Online user generated content has created an explosion of big data along with big opportunities and problems for storing and for turning the data into useful information. This report on My Customer explores ways to leverage this social data to…
One of the most daunting challenge most IT organizations face is a never-ending list of requests for business intelligence enhancements. As noted in this Information Management report, Forrester Research recently surveyed BI decision-makers and found that 70 percent faced business…
One of the misconceptions that has bedeviled CRM has been the idea that it is simply a technology you buy and implement, thus solving your problems. This article on CRM Buyer offers tips to help you get past the 3…
After defeating human competition in two Jeopardy! quiz show matches, IBM’s Watson computer is ready to move on to bigger and better things. According to this report on eWeek, the Watson experiment indicates how truly important artificial intelligence and natural…
SAP AG (NYSE: SAP) has announced support for OpenSocial, available to users of the SAP StreamWork application. OpenSocial is a common set of programming standards used by many social Web applications and integrated support will enable developers of applications using…
Oracle (NASDAQ: ORCL) has announced its latest addition to its business intelligence software suite designed for health care organizations. As reported in this news story on eWeek, OPSCA (Oracle Healthcare Provider Supply Chain Analytics) will enable health care organizations to…
In a Washington State Superior Court, Microsoft (NASDAQ: MSFT) has accused a Salesforce (NYSE: CRM) recruit of stealing Its Cloud computing plans. As noted in this report on TMCnet, Matt Miszewski, a former Microsoft manager was in possession of 25,000…