There’s a revolution going on in business intelligence (BI), as corporations invest in solutions to get the most out of their data and maximize sales. Small businesses have plenty to gain from the BI revolution too, and as SmallBusinessComputing.com notes,…
We’re writing this introduction to the Zoho suite of online, browser-based office productivity tools using, appropriately enough, Zoho Writer, the word processor module. Hey, it works; and quite well, actually. Zoho Writer even boasts some nifty features you don’t find…
Article courtesy of SmallBusinessComputing.com. A carefully designed compensation plan based on quotas, commissions and bonuses can be a powerful motivator for sales personnel. And knowing on a day-to-day basis how much they are — or are not — earning spurs…
Act, the pioneering contact and customer management application from Sage Software Inc., has come a long way in the 20 years since the product first appeared. And the newly released Act 2007 (Version 9.0), continues the evolution with potentially important…
When customers come to your Web site, they usually want to find stuff fast. If the site is small enough and designed well enough, they can find what they want by clicking through menus. But once a site gets beyond…
Answering the phone, a critical function in any business, shouldn’t be a big deal. But for many small businesses, making sure the phone’s answered and answered professionally is a very big deal. Leaving it to people who are busy with…