Jitterbit, a provider of integration software, today announced full availability of its Harmony Integration Cloud Platform, which is designed to help customers integrate the growing number of new application endpoints with existing on-premise technologies and to manage the connections throughout…
Social media networks are a fact of life. Customers are going to use Facebook, Twitter and other networks to talk about your company. That’s why social media monitoring and listening tools, which allow you to find out what customers are…
Microsoft has been cranking out updates to its Dynamics CRM product for quite some time, with the latest major version released in the fall of 2013 named Microsoft Dynamics CRM 2013. This version delivered a world of new connectivity options…
LiveHive Inc., a startup that provides software for sales professionals, today launched Insights 2.0, a product that provides detailed, real-time information on which communications are being well received by prospects. The update to LiveHive’s CRM analytics platform marks the debut of three…
Logi Analytics has introduced the newest version of Logi Info, its business information platform. According to the company, Logi Info 11.2 provides new capabilities that make it easier for organizations to analyze Big Data sources, such as MongoDB. New features…
The business intelligence (BI) market, which Gartner estimates is now worth more than $14 billion, is large and expanding. The list of of leading vendors includes well-known names such as Microsoft, IBM, SAP and Oracle, as well specialist companies including…
Social CRM provider Nimble has added a new Smart Summary feature to its CRM platform and associated apps. According to the company, the Smart Summary displays information about contacts, including bio, career background, company information, connections in common, educational background,…
Many companies’ IT departments are strapped for cash and human resources, which means that business users don’t always have access to the software applications they would like. Users in enterprises around the world have responded by building their own software…
CRM software has been around for years, but thanks to the cloud and the prevalence of smartphones, the software category is once again a hotbed for innovation. Here are 10 startups offering something new in or around CRM: AppMesh. AppMesh…
You can blame it on the late Steve Jobs, or on BYOD programs or anything else that comes to mind, but the fact the remains: In almost every organization around the world, employees are walking around with iPhones and other…