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Paul Ferrill

Paul Ferrill has been writing for over 15 years about computers and network technology. He holds a BS in Electrical Engineering as well as a MS in Electrical Engineering. He is a regular contributor to the computer trade press. He has a specialization in complex data analysis and storage. He has written hundreds of articles and two books for various outlets over the years. His articles have appeared in Enterprise Apps Today and InfoWorld, Network World, PC Magazine, Forbes, and many other publications.

Pipeliner CRM Updates App with Gmail Integration, More

Pipeliner CRM has updated its flagship application with productivity and usability enhancements, including more functional calendar views, social media improvements, customization to lead scoring and native integrations with Box and Gmail. Among the software’s new features and improvements: The customizable…

Genesys Intros Managed Service Offering

Genesys, a provider of customer experience and contact center software, today introduced a managed service solution called Genesys Guru that it says will help customers optimize their processes to attain operational cost savings and improved business performance. The initial Guru…

HP Woos Digital Marketers with Testing Solution

HP Autonomy has launched HP Optimost VisualTest, a self-service A/B/n testing offering that helps marketers determine the most effective combinations of digital content by market and customer segment, resulting in greater engagement, conversions and revenue. The software-as-a-service (SaaS) offering includes…