Infor and Lawson Software (NASDAQ: LWSN) made their merger official today, in the process creating the third-largest ERP vendor after SAP (NYSE: SAP) and Oracle (NASDAQ: ORCL). There had been reports that Oracle might join the bidding for Lawson, but…
Cisco Systems (NASDAQ: CSCO) is reporting strong growth in its social media call center solutions just a few months after the product’s launch. Since Cisco launched its SocialMiner contact center software late last year, the social media monitoring and analytics…
The business intelligence, analytic applications and performance management software market grew more than 13 percent last year to pass the $10 billion mark, and SAP (NYSE: SAP), Oracle (NASDAQ: ORCL) and Microsoft (NASDAQ: MSFT) led the way, according to Gartner.…
Mobile business intelligence has evolved from browser-based clients to native apps — and now QlikTech (NASDAQ: QLIK) sees them returning to mobile browsers as HTML5 begins to take off. QlikTech this week unveiled QlikView on iPad, the company’s browser-based mobile…
Microsoft (NASDAQ: MSFT) today announced plans to offer ERP in the cloud, and the software giant also had a number of product announcements across its Dynamics ERP and CRM product line (see Microsoft Updates Dynamics SL and AX ERP Offerings).…
Microsoft (NASDAQ: MSFT) has unveiled new versions of its ERP products in recent days, and more details could be coming next week. A recent blog post announced the general availability of Microsoft Dynamics SL 2011, which the company first unveiled…
Actuate (NASDAQ: BIRT) unveiled a new offering this week that gleans business intelligence from unstructured and semi-structured data, which comprises the vast majority of data in organizations. The structured data residing in databases has long been mined for business intelligence,…
SugarCRM today strengthened its ties with IBM (NYSE: IBM), acquiring Lotus Notes CRM product iExtensions CRM from iEnterprises Inc. and deepening its integration with other IBM offerings. The iExtensions CRM acquisition and deeper integration with IBM LotusLive, Cognos business intelligence…
Private equity firm Apax Partners plans to acquire mid-market ERP software vendors Epicor Software (NASDAQ: EPIC) and Activant Solutions, the second big ERP acquisition in the last few weeks. The move follows the proposed acquisition of Lawson Software (NASDAQ: LWSN)…
ERP vendor Infor today unveiled a new consumer-grade user interface based on Microsoft SharePoint. The new Infor Workspace was developed with “significant R&D investment,” and combines ERP apps with a common user interface, collaboration and business intelligence, the company said.…
Salesforce.com (NYSE: CRM) made a big move today to boost its social CRM and social media monitoring capabilities with an agreement to acquire Radian6 for $326 million in cash and stock. Salesforce added Radian6 to its Service Cloud call center…
Infor shook up the ERP market two weeks ago with its proposed acquisition of Lawson Software(NASDAQ: LWSN) for $1.8 billion. Now Infor may soon have company in its bid to acquire its ERP rival, according to a Bloomberg report. Analysts…
Open source ERP software vendor OpenERP has launched an online apps librarywith more than 1,000 free applications. The OpenERP-based applications are all open source, and range from complete applications like CRM, accounting, project management and inventory management to specific applications…
IBM (NYSE: IBM) is moving social media analytics to the cloud. Big Blue today unveiled cloud-based software that the company said will give marketers “real-time, actionable insight from data available across social media channels.” The new offerings are based on…
The ERP market could get a little less competitive, if Infor has its way. Infor and parent company Golden Gate Capital have offered $11.25 a share to acquire ERP rival Lawson Software (NASDAQ: LWSN). Lawson confirmed the $1.8 billion offer…
SAP (NYSE: SAP) plans to launch five in-memory applications over the next year, including one aimed at sales and marketing departments. The new applications will be based on SAP’s High-Performance Analytic Appliance (HANA) software. As part of its in-memory computing…
Salesforce.com (NYSE: CRM) has added support for Facebook to its Service Cloud call center and customer service application. Service Cloud 3 now includes support for Facebook in addition to existing Twitter functionality. The online CRM leader announced the new functionality…
SAP (NYSE: SAP) is launching a new online CRM and collaboration solution similar to Salesforce.com’s (NYSE: CRM) CRM and Chatter services. Announced at CeBIT 2011 in Hanover, Germany, SAP’s new Sales OnDemand offering combines sales force automation and social collaboration…
Apple’s (NASDAQ: AAPL) iPad has become the top platform for mobile business intelligence, followed by Research in Motion’s (NASDAQ: RIMM) BlackBerry, according to a new study. The mobile business intelligence study by analyst Howard Dresner is a follow-up to one…
Salesforce.com (NYSE: CRM) posted better than expected quarterly results late today, sending the company’s shares 8 percent higher in after-hours trading. The online CRM leader reported 29 percent sales growth in its fiscal fourth quarter to $457 million and earnings…
Email and online marketing firm Constant Contact (NASDAQ: CTCT) is adding social CRM to its product lineup with the acquisition of Bantam Live for $15 million. Constant Contact hopes to transform itself from one-way marketing to “engagement marketing” through the…
NexJ has managed to carve out a solid niche for itself in the customer relationship management (CRM) market by focusing on a small segment: financial services, insurance and healthcare. The Toronto-based company, which just refreshed its financial services CRM offering,…
Salesforce.com (NYSE: CRM) has made yet another acquisition. On the heels of its acquisitions of Heroku, Etacts and Dimdim, the online CRM leader has acquired Manymoon, a popular service that adds productivity and collaboration tools to Google Apps and LinkedIn.…
Lister Technologies has unveiled a new healthcare business intelligence solution. Lister HITAM is “designed to rapidly streamline the integration of disparate financial, clinical and operational data silos within healthcare organizations,” the company said, giving healthcare providers a “single view into…
EMC (NYSE: EMC) has released a free community edition of the EMC Greenplum Database, along with analytic algorithms and data mining tools. Free downloads of the massively parallel processing (MPP) database are available at community.greenplum.com. Based on technology EMC acquired…
Salesforce.com (NYSE: CRM) launched its free Chatter.com enterprise social networking service today, and the company plans to promote the new service in Super Bowl ads on Sunday. Salesforce’s Chatter service is offered free to its 87,000 CRM customers, and more…
IBM (NYSE: IBM) announced two new partnerships today for its LotusLive email, Web conferencing, social networking and collaboration cloud service. The partnerships with Ariba and SugarCRM add social commerce and customer relationship management (CRM) to IBM’s cloud collaboration offering. SugarCRM,…
Salesforce.com (NYSE: CRM) pioneered the market for cloud computing and software as a service (SaaS) with its online customer relationship management (CRM) service, and the company has been richly rewarded by investors as a result. But Barron’s thinks investors may…
OpenERP has released the latest version of its open source ERP software, and the company is also offering a SaaS version for $39 a month per user. Version 6 of OpenERP offers a wide range of business applications — CRM,…
Business intelligence and analytics vendors were out in force at this week’s National Retail Federation conference in New York City showcasing products to help retailers with everything from promotions and pricing to space management. IBM, SAP, Oracle, SAS and QlikTech…
Open source business intelligence leader Jaspersoft today unveiled Jaspersoft 4, which the company is billing as the “first complete BI suite designed for web applications.” With a new modular UI architecture that separates the content and presentation layers in keeping…
Oracle (NASDAQ: ORCL) completed its $1 billion acquisition of e-commerce software vendor ATG this week and outlined ambitious plans to merge CRM, ERP, retail applications and supply chain management. Thomas Kurian, Oracle’s executive vice president for product development, said on…
Information Builders has unveiled a new business intelligence tool that the company says will allow non-technical end users to generate their own customized reports, dashboards and gadgets. InfoMini, a tool in WebFOCUS InfoAssist, lets business analysts and end users choose…
Salesforce.com (NYSE: CRM) has closed its acquisition of Ruby cloud platform vendor Heroku for $212 million, the cloud CRM leader announced today. Heroku will gives Salesforce a Ruby application development platform in addition to its VMforce platform-as-a-service for Java developers.…
Business intelligence and analytics have become something of a corporate obsession in recent years, as the severe economic downturn of 2007-2009 forced companies to look for cheaper ways to maximize their competitive advantage and do as much as they could…
Salesforce.com’s (NYSE: CRM) Chatter collaboration service and Microsoft’s (NASDAQ: MSFT) Dynamics CRM 2011 beta were two of the biggest product developments in the customer relationship management (CRM) market this year, so not surprisingly, they dominated the list of the most-read…
Despite its dominance in the OLAP market, Microsoft (NASDAQ: MSFT) could be joining the growing ranks of vendors who see in-memory analytics as the future of business intelligence, according to a company that has worked with the software giant on…
Teradata (NYSE: TDC) and Salesforce.com (NYSE: CRM) are doing a little last-minute Christmas shopping, as the data warehousing and CRM vendors are acquiring a pair of cloud computing companies. Data warehousing and business analytics vendor Teradata has acquired Aprimo, a…
Amazon.com (NASDAQ: AMZN) is making Oracle (NASDAQ: ORCL) CRM and ERP applications available on its Elastic Compute Cloud (EC2) service. In a blog posting last week, Amazon said Oracle PeopleSoft, JD Edwards and E-Business Suite applications and databases are now…
According to a Microsoft Dynamics blog post today, the release candidate of Microsoft CRM 2011 is now available and a launch date has been set for Jan. 20. The blog, by Microsoft premier field engineer manager Eric Newell, links to…
Tibco (NASDAQ: TIBX) is moving into the customer relationship management (CRM) market with the acquisition of Loyalty Lab for $23 million in cash. Tibco, which specializes in middleware, business process management (BPM) and supply chain management, is adding Loyalty Lab’s…
Salesforce.com (NYSE: CRM) today made a bold move into the database market and also announced plans for a free version of its Chatter collaboration service. The online customer relationship management (CRM) leader had said the free Chatter service was coming,…
Attempting to stave off mandatory U.S. data privacy regulations, data collection companies have banded together to launch a project that will let consumers edit data about themselves or opt out of online data collection entirely. The Better Advertising Project’s Open…
The International Institute for Analytics this week released nine predictions for business analytics in 2011 — including a prediction that it won’t take much economic growth next year to spark huge growth for analytics. IIA, founded by analytics researcher Tom…
FinancialForce.com is adding billing and accounting to Salesforce.com’s cloud-based customer relationship management (CRM) system. The combined FinancialForce.com and Salesforce.com applications are “the first and only end-to-end CRM to accounting solution available on the Force.com platform,” FinancialForce.com claims. Tom Brennan, FinancialForce’s…
SAP (NYSE: SAP) has begun shipping its High-Performance Analytic Appliance (HANA) software, and the first application is based on the company’s BusinessObjects business intelligence software. SAP HANA is bundled with hardware from partners IBM, HP, Fujitsu-Siemens, Intel, Cisco and Dell.…
SAP must pay Oracle (NASDAQ: ORCL) $1.3 billion for copyright infringement, a federal jury ruled today. It took the eight-person jury just a day to reach the verdict after three weeks of testimony between the two companies. SAP (NYSE: SAP)…
Tensions between HP (NYSE: HPQ) and Oracle (NASDAQ: ORCL) could heat up a little more if an analyst’s report released yesterday turns out to be accurate. Trip Chowdhry of Global Equities Research said HP could shut down its Oracle Siebel…
Salesforce.com (NYSE: CRM) shares soared late today after the company beat Wall Street estimates and raised its sales guidance for next year, but the most surprising news was the rapid adoption of its Chatter enterprise collaboration and social networking tool.…
The Microsoft Dynamics CRM 2011 beta release doesn’t include social media monitoring capabilities, but a Microsoft Dynamics CRM team member has figured out a way to add them. In a blog posting earlier this week, Siddhartha Rai, program manager for…