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Paul Ferrill

Paul Ferrill has been writing for over 15 years about computers and network technology. He holds a BS in Electrical Engineering as well as a MS in Electrical Engineering. He is a regular contributor to the computer trade press. He has a specialization in complex data analysis and storage. He has written hundreds of articles and two books for various outlets over the years. His articles have appeared in Enterprise Apps Today and InfoWorld, Network World, PC Magazine, Forbes, and many other publications.

How Beacons Can Enhance CRM

Beacon technology was supposed to revolutionize the way that businesses interacted with their customers, but so far it hasn’t lived up to the hype. That’s not to say that Apple’s iBeacon standard, Google’s competing open source beacon technology Eddystone and…

10 Open Source ERP Options

Open source ERP accounts for a tiny portion of the overall ERP market, which is dominated by a handful of commercial products offered by well-known enterprise software vendors such as SAP, Oracle, Microsoft and Sage. Although there are plenty of…

CRM for Any Niche – or So It Seems

The CRM marketplace is odd. While it’s dominated by some well-established heavyweights, it is also swarming with hundreds of upstart startups and more established, yet little-known, vendors. What explains the unusual makeup of this market? Five big boys account for…

3 Keys to BPM Success

By Cesar Fernandez, PMG Business management guru Tom Peters once said, “Almost all quality improvement comes via simplification of design, manufacturing, layout, processes and procedures.” Although this may be true, so many companies have a tendency to over engineer systems,…