Oracle Q2 Customer Additions Drive Growth In Applications And Database Software

Paul Ferrill

Updated · Dec 15, 2000

REDWOOD SHORES, CA–Oracle Corp., the e-business software provider, announced the addition
of several application and database customers for the second quarter of fiscal year 2001.
Those results were announced Thursday.

Strong revenue growth was registered by Oracle’s E-Business Suite and Internet Platform
software. This software allows companies to put customer interactions, internal
operations and supply chains online.

Oracle’s customer relationship management (CRM) applications are part of the E-Business
Suite. They link all customer interaction processes (including campaign management,
sales force automation and service) across the Web, email, call center and field channels.
Customers purchasing the Oracle CRM applications include Chapter 2 e-Services, Inc.,
Direct Focus Marketing Communications, Inc. (Canada), Finisar Corporation, Foundry
Networks, Hencie Consulting Services, Inc., The Hewlett-Packard Company, Jenzabar,
Onsite RX, Simplex, StorageProvider, SymmetriCom, Inc., Synaxia Networks, Traq-Wireless
and Xeta Technologies.

HP, the provider of computer and imaging solutions and services, has had success with
Oracle Sales Online and is now extending its use of the customer relationship management
applications of the E-Business Suite. “Oracle Sales Online is helping us achieve greater
efficiencies in our sales management process,” said Philip May, General Manager of the
Oracle Business Unit at HP. “The initial implementation has given us a consolidated
view of customer interactions across the company and helped to improve contact
management.”