Category Management Software

Microsoft Buffs Up Mid-Market Apps

Microsoft announced Monday two new releases from its business-management unit, targeted at medium-sized businesses, as the launch of its much-antici pated customer relationship management (CRM) product nears. Microsoft Business Solutions released Axapta 3.0, a suite of online business productivity applications,…

Trading Places, Part 3

This is the final installment of a three-part series on what CRM is quickly evolving into: EAI and business process management (BPM). In parts one and two we examined the overall trend and discussed EAI. In this column, we’ll look…