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Clint Boulton

Clint Boulton, a senior writer at CIO, covers IT leadership, digital transformation, and the CIO role. He was a content marketer for Dell APEX. Inspire IT leaders with tales about the advantages of multi-cloud infrastructures. Dunning-Kruger bias is something that keeps IT leaders sceptical, but curious nonetheless.

Oracle Buys Into On-Demand CRM

Article courtesy of Internetnews.com. Oracle added a new weapon to fight Salesforce.com and SAP in the battle for on-demand customer relationship management (CRM) software, acquiring software maker Telephony@Work for an undisclosed sum. Telephony@Work makes CallCenterAnywhere, a software stack that supports…

When Applications And Databases Collide

LAKE BUENA VISTA, Fla. — Once thought of as two separate worlds, applications and database software are converging due to the increasingly distributed nature of modern computing. Bill Baker, general manager of SQL Server Business Intelligence, said the proliferation of…

SAP Takes Triversity For Retail

Proving that it isn’t going to sit on its laurels while rival Oracle snaps up applications specialists, SAP AG agreed to acquire retail software maker Triversity for a private sum. Toronto, Canada-based Triversity is a top maker of point-of-sale (POS)…

Microsoft Cuts Call Times

Microsoft has created a Web services software platform to make call center operations run more efficiently and cost effectively for service providers. The Customer Care Framework decreases average call times by removing extraneous data requests and delivering more accurate information…

PeopleSoft CEO Duffield Resigns

PeopleSoft’s Chairman and CEO David Duffield resigned from the company on Dec. 21, just one week after PeopleSoft’s board agreed to accept Oracle’s $10.3 billion acquisition offer. According to a filing with the U.S. Securities and Exchange Commission Tuesday, Duffield…