UPS Delivers For Internet Heavies

Tim Scannell

Updated · Nov 30, 2005

Much of UPS’s business is predicated on timing, and the shipping giant is once again trying to deliver for the holiday season.

This month the company announced new shipping options available to sellers on eBay for international delivery, as well as announced a deal with Yahoo Small Business.

The new service provides U.S.-based eBay users the ability to expand their businesses and ship packages internationally with the same service from UPS’s domestic shipping.

Already integrated into eBay’s shipping center page, the service makes shipping part of the selling process, providing sellers with information needed to accomplish international shipping, according to Jordan Colletta, vice president of customer technology marketing for UPS.

Many small- and mid-sized businesses use the eBay marketplace as a major channel, particularly to reach buyers across the globe, Colletta told this week.

“Our relationship with eBay is an important dimension of this go-to-market strategy,” Colletta said. “Expanding our international delivery service to these customers is the next logical step.”

The new integrated tools allow eBay sellers to calculate costs, request a UPS pick-up, track shipments, review transit times and print shipping labels for international shipments, all at the point of transaction, according to Colletta.

Both international and domestic UPS shipping labels are available and can be paid for via PayPal, he said.

Gary Dillabough, vice president of strategic partnerships for eBay, said the addition of UPS’s international shipping tools helps expand access to the global marketplace for eBay sellers, affording them more cross-border trading opportunities.

“The eBay community has asked for more international shipping capabilities and we’re thrilled to team up with UPS to help simplify their international trading,” Dillabough said in a statement.

UPS also announced a recent upgrade to the integration suite of online UPS shipping tools into Yahoo Small Business, a leading provider of services enabling small businesses to be successful online.

Yahoo merchants can now print shipping labels and automatically update orders with tracking numbers directly within Yahoo, and both merchants and customers can track packages instantly, reducing customer inquiries and increasing customer confidence to improve their overall purchasing experience.

“UPS is committed to making our services conveniently available at critical points within our customers’ business process,” said Colletta.

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