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Retail

Applications of CRM, sales, marketing, business intelligence, customer service, social media and networking, supply chain, and e-commerce software and solutions in the retail industry.

7 Solutions to Boost CRM Performance

September 14, 2016

On Way to Omni-Channel, Retailers Try Beacons and More

September 7, 2016

Location-based technologies, mobility and targeted marketing are part of retailers' efforts to become an omni-channel enterprise.

Chief Data Officer Role Continues to Evolve

August 24, 2016

Chief data officers (CDOs) have come a long way, baby, say CDOs and other experts speaking at the recent MIT CDOIQ Symposium.

Mobile App Eases ATM Field Service

July 20, 2016

Even with all of the off-the-shelf field service software applications available, sometimes a custom app is the best option for specialized …

Comprehensive Guide to Field Service Software

June 29, 2016

Field service software is changing as technologies like mobile and IoT impact customer service. Here is what you need to know.

7 Notable Data Visualization Tools

June 17, 2016

Data visualization tools are a red-hot area of business intelligence. These seven  solutions are on the leading edge of the data …

Hadoop Evolution: What You Need to Know

May 23, 2016

Hadoop has been hamstrung by complexity, skills shortages and a lack of standardization, but new approaches to using Hadoop are emerging.

6 Mobile CRM Mistakes You Do Not Want to Make

April 21, 2016

With mobile CRM's ability to help sales people close deals, you want to get it right from the start. Avoid these mistakes as you plan your …

11 Cloud ERP Software Options

April 12, 2016

Often used for two-tier ERP deployments, cloud ERP software is increasingly popular. Here are 11 cloud ERP vendors that satisfy a variety of …

8 Must-Have Two-Tier ERP Features

March 22, 2016

Because two-tier ERP deployments are not the same as traditional ERP projects, organizations must consider different factors when evaluating …

6 Ways to Profit from Data Analytics

March 10, 2016

Sure, data analytics yields insights. But how do you turn those insights into concrete business benefits?

Retailers Not Quite Ready for the Cloud

February 24, 2016

Retailers are dragging their feet in moving key retail applications to the cloud.

12 Open Source CRM Options

February 22, 2016

CRM isn't limited to products from Microsoft and Salesforce.com. There are plenty of open source CRM options as well.

13 Ways to Improve Your Supply Chain Management

February 17, 2016

Supply chain management experts share tips on supply chain management software and making your supply chain operate more efficiently.

Predictive Analytics Software Buying Guide

February 16, 2016

Shopping for predictive analytics software? Here are 10 vendors you should know.

Getting Started with Predictive Analytics in 5 Easy Steps

February 8, 2016

Getting started with predictive analytics can seem daunting. This five-step process will help you understand how to use predictive analytics.

Internet of Things Adds Intelligence to Supply Chain

December 8, 2015

Companies like Whirlpool and GM are using IoT technologies for smarter supply chains.

Mobile Apps Shaping Customer Service

December 3, 2015

United Airlines and Home Depot are among companies using mobile apps to improve customer service.

Startup Spotlight: CrowdFlower's Data Enrichment Platform

November 19, 2015

CrowdFlower's technology ensures data scientists don't spend their valuable time on mundane data preparation tasks.

Bringing Home the Beacon

October 30, 2015

'Companies are getting beacons out there as fast as they can,' says president of Location Based Marketing Association. What can we learn …