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Retail

Applications of CRM, sales, marketing, business intelligence, customer service, social media and networking, supply chain, and e-commerce software and solutions in the retail industry.

App Integration Underpins Customer Engagement

September 16, 2014

CRM tools won't improve customer engagement if they are not integrated with legacy systems like ERP. Fortunately, application integration is far easier than it used to be.

Forget Omni-channel; Retailers Move to Unified Commerce Model

September 9, 2014

Retailers are tweaking their supply chains to deliver customer-based pricing, enhanced product availability and other features of a unified commerce strategy.

Chief Data Officers Put 'Strategy' in Data Strategy

August 19, 2014

The chief data officer (CDO) is one of the hottest C-level roles out there, thanks to the growing awareness that data is an asset that can be used to gain competitive advantage.

8 Keys to Enterprise App Store Success

August 6, 2014

Want to launch an enterprise app store, but not sure where to begin? Experts offer advice that will help.

NetSuite Buys E-commerce Provider Venda

July 17, 2014

NetSuite hopes the purchase will promote growth of its SuiteCommerce software and accelerate its expansion into Europe.

Information Governance in Age of Mobile, Cloud and Social

July 14, 2014

How does the adoption of mobile, social and cloud technologies impact information governance?

Mobile App Usage Grows Among Businesses

June 25, 2014

The Apperian report also revealed that companies most satisfied with their mobility investments put more emphasis on custom mobile apps.

Cloud ERP Buying Guide

June 24, 2014

What are key considerations for companies evaluating cloud ERP? And which vendors should be on a short list?

10 Keys to Creating a Mobile ERP Strategy

June 20, 2014

When creating a mobile ERP strategy, there is a lot to consider, from whether to use native apps to how to handle data security concerns.

Badgeville Targets Online Communities with Gamification Software

June 11, 2014

Badgeville for Communities offers out-of-the-box integration with popular community and collaboration platforms including Yammer, Jive and Microsoft SharePoint.

Pegasystems Gains Co-browsing Tech by Acquiring Startup

June 10, 2014

Pegasystems plans to add Firefly co-browsing technology to customer service and sales applications.

IBM Offers Cloud Analytics as a Service

May 29, 2014

IBM's soup-to-nuts approach to cloud analytics aims to help organizations get their Big Data initiatives up and running.

Cloud a Key Part of 'Postmodern ERP'

May 26, 2014

For big vendors like Oracle and SAP, cloud ERP means a change in culture. But what about their customers?

Top 10 Trends in Cloud ERP

May 19, 2014

More companies appear to be considering cloud ERP, according to recent Gartner research.

SAP Adds New Analytics Features to Its HANA Cloud Service

May 15, 2014

With competitors getting more numerous and sophisticated at the same time, the time is ripe for well-established SAP to make some moves.

Wearable Tech Will Make Enterprise Impact

May 15, 2014

Just as smartphones took the business world by storm, wearable technology will almost inevitably soon be found in the workplace.

Using Analytics to Measure Mobile App Success

May 12, 2014

Analytics can help enterprises measure the success of their mobile apps – but only if they use analytics properly.

Big Data a Big Priority for Most Organizations

May 9, 2014

Exclusive research shows that many organizations are interested in Big Data Analytics, though few have deployed it - yet.

SAP Intros Big Data Services

May 5, 2014

The software giant's suite of services is designed to help companies develop end-to-end capabilities for capturing, storing, analyzing and consuming Big Data.

IntelliResponse Adds Targeted Marketing to Virtual Agent Technology

May 1, 2014

Personalized marketing offers help companies improve clicks and conversions across online customer service channels, company says.