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Retail

Applications of CRM, sales, marketing, business intelligence, customer service, social media and networking, supply chain, and e-commerce software and solutions in the retail industry.

Loyalty Program Leaders Leverage Data Analytics

November 20, 2014

A reliance on data analytics informs the best practices of loyalty program leaders, shows research from the International Institute for Analytics.

Consumers Love Mobile Marketing, Location-based Services

November 11, 2014

Mobile marketing, particularly location-based mobile marketing, provides big opportunities for businesses and benefits for consumers.

9 Tips for Building Terrific Mobile Retail Apps

November 5, 2014

Creating mobile retail apps that engage consumers and increase sales can be tricky. From creating a strategy to getting the right features, these tips can help.

Self-service BI Initiatives Fall Short

October 30, 2014

Why do so few business people use self-service business intelligence? A lack of training is one problem.

Savi's Sensor Analytics Software Gets Predictive Capabilities

October 29, 2014

Savi uses predictive and prescriptive analytics to help companies transform their operational data into actionable information that can improve their supply chains.

Analytics Playing Greater Role in ERP

October 28, 2014

More ERP vendors are including analytics as a standard feature so companies are less inclined to use third-party business intelligence tools.

Cloud Analytics a Winner for SAS

October 24, 2014

Its cloud analytics business is booming, revealed SAS this week, also announcing increased support for Hadoop and strategies for addressing the data science skills gap.

Cloud ERP Acceptance on Upswing

October 21, 2014

While ERP has been moving more slowly to the cloud than other enterprise apps, recent research shows a growing number of companies plan to use cloud for future ERP deployments.

Big Data Analytics Needs a Code of Ethics

October 8, 2014

With Big Data analytics offering the ability to create highly detailed consumer profiles, experts say companies must consider the ethical ramifications of how they use data.

Salesforce Revamps Sales, Service Apps

October 7, 2014

Salesforce is rebranding its Sales and Service Clouds and adding a slew of new features to both to align them more closely with its Salesforce1 development platform.

Data Visualization: Old Practice, New Value

September 23, 2014

While visualization tools can help organizations get new value from their data, there are some caveats.

App Integration Underpins Customer Engagement

September 16, 2014

CRM tools won't improve customer engagement if they are not integrated with legacy systems like ERP. Fortunately, application integration is far easier than it used to be.

Forget Omni-channel; Retailers Move to Unified Commerce Model

September 9, 2014

Retailers are tweaking their supply chains to deliver customer-based pricing, enhanced product availability and other features of a unified commerce strategy.

Chief Data Officers Put 'Strategy' in Data Strategy

August 19, 2014

The chief data officer (CDO) is one of the hottest C-level roles out there, thanks to the growing awareness that data is an asset that can be used to gain competitive advantage.

8 Keys to Enterprise App Store Success

August 6, 2014

Want to launch an enterprise app store, but not sure where to begin? Experts offer advice that will help.

NetSuite Buys E-commerce Provider Venda

July 17, 2014

NetSuite hopes the purchase will promote growth of its SuiteCommerce software and accelerate its expansion into Europe.

Information Governance in Age of Mobile, Cloud and Social

July 14, 2014

How does the adoption of mobile, social and cloud technologies impact information governance?

Mobile App Usage Grows Among Businesses

June 25, 2014

The Apperian report also revealed that companies most satisfied with their mobility investments put more emphasis on custom mobile apps.

Cloud ERP Buying Guide

June 24, 2014

What are key considerations for companies evaluating cloud ERP? And which vendors should be on a short list?

10 Keys to Creating a Mobile ERP Strategy

June 20, 2014

When creating a mobile ERP strategy, there is a lot to consider, from whether to use native apps to how to handle data security concerns.