Art Technology Group , a Cambridge, Mass., e-commerce software maker, has named Bernard Girbal, a 21-year industry veteran, as vice president and general manager of international operations. “Girbal brings a wealth of experience leading technology sales and services initiatives on…
Spending on customer relationship management (CRM) technology will remain flat over the next two years, as companies look to conserve cash and buy only when bargains present themselves, a new study from Meridien Research predicts. The Newton, Mass., market analysis…
Under pressure from the Massachusetts Attorney General, online grocer Peapod and supermarket chain Stop & Shop have earmarked $200,000 for Boston-area customers who complained about unclear pricing. “Peapod’s 5,700 home delivery shoppers believed they were buying groceries at the same…
Kana , a Menlo Park, Calif., maker of customer relationship management software with a major presence in Manchester, N.H., has raised $55 million in financing. The backing comes from Technology Crossover Ventures ($45 million) nd funds associated with Amerindo Investment…
Gazelle Systems, a Newton, Mass., provider of customer relationship management software for restaurants, has raised $3.25 million in financing. Zero Stage Capital and Pennsylvania Early Stage Partners, a fund affiliated with Safeguard Scientifics, were lead backers. Sodexho, a subsidiary of…
Customer relationship management (CRM) software maker Applix has released versions of its product in Japanese, Korean and Chinese to serve companies that are based in, or have significant operations, in Asia. The Westborough, Mass., company already provides the application suite,…
HotRoof, a Great Barrington, Mass., maker of software that allows customers to customize video programming, has raised $825, 000 in financing for product development and sales efforts. Davenport Capital Ventures, of Braintree, Mass., was lead backer. Village Ventures and Flavin,…
iPhrase Technologies, a Cambridge, Mass., maker of of software that allows users to pose questions in plain English, has expanded its relationship with LexisNexis Group, a Dayton, Ohio, provider of information to legal, corporate, government and academic markets. Under a…
SPSS, a Chicago, maker of data mining software will NetGenesis ( NASDAQ:NTGX), a Cambridge, Mass., maker of customer relationship management software, in a stock deal worth about $44 million. “We are making investments that enable us to strengthen and develop…
Art Technology Group (NASDAQ:ARTG), a Cambridge, Mass., maker of customer relationship management software, has appointed Ilene H. Lang, a founder of AltaVista, to its board of directors. She replaces Robert Walters who resigned due to his increased responsibilities at John…