Unica Corp. of Lincoln, Mass., a provider of CRM and marketing automation software, announced that RBC Royal Bank will use its Affinium software to automate the development and roll-out of targeted marketing campaigns for its Visa credit card customers in…
Exchange Applications Inc. (NASDAQ: EXAP), a Boston maker of customer relationship management software now doing business as Xchange Inc., announced $20.5 million in convertible debt financing from several investors. The public company, which was hit with a shareholder lawsuit earlier…
Escher Group, a Cambridge, Mass., provider of peer-to-peer messaging and data management software for post offices, has opened a new United Kingdom office. “We have relocated to a larger facility and have increased our staff to meet the needs of…
Relizon, a Dayton, Ohio, customer relationship management (CRM) specialist, will buy Epsilon, a Burlington, Mass., marking software firm, for an undisclosed sum. The Epsilon name as well as its management team will remain intact post-merger. Relizon will fold its eCRM…
Art Technology Group (NASDAQ:ARTG), an e-business software maker, will lay off about 220 workers, 20 percent of its staff, in a restructuring and miss second-quarter financial targets. The move comes less than three months after the Cambridge, Mass., company cut…
iPhrase Technologies, a Cambridge, Mass., a maker of software that allows users to pose questions in plain English , has raised $25 million in financing to fund company growth and product enhancements. The round was led by Reed Elsevier Ventures…
Watch Hill Partners, a Providence, R.I., technology consulting firm specializing in customer relationship management (CRM), has raised $3 million in first-round financing from Ascent Venture Partners. The investment was attractive “because (Watch Hill) had a clear business plan on how…
InsightShare, an Andover, Mass., provider of collaborative customer relationship management (CRM) software and services, has raised $13.8 million in financing and is preparing to launch of its software product. Backing has come from The Forum Corp., Pearson PLC and private…