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Erin Joyce

Salesforce.com Upgrades CRM Platform

UPDATED Salesforce.com’s on-demand CRM customers have upgraded to the enterprise edition 2.0 of its CRM software. This is one reason that the service of Internet-delivered software is accelerating the commoditization of traditional enterprise software, said CEO Marc Benioff Wednesday. The…

Salesforce.com Launches On-Demand Toolkits

NEW YORK — Online customer relationship management (CRM) software provider salesforce.com today launched a new suite of tools to help customers roll out highly customized in-house applications, part of its bid to replace specialized programming with drag-and-drop toolkits that create…

HP, NetLedger in New Pay-as-you-go Alliance

Call it on-demand computing services packaged for the smaller business set. Computer systems vendor Hewlett-Packard has struck a new alliance with enterprise resource planning software provider NetLedger to offer a range of pay-as-you-go hardware and software services.The two companies said…

PeopleSoft Pushes to Close J.D. Edwards Deal

Despite Oracle’s sweetened offer to acquire PeopleSoft , the enterprise application vendor is pushing to close its $1.75 billion merger plan with fellow application company J.D. Edwards .The company on Thursday said it launched an exchange offering in order to…

AOL, Infinity in Content-Swap Promo

Call it an embedded cross-promotional content deal between Infinity Broadcasting’s old-style radio and IP-based radio within ISP America Online . AOL and Infinity, the radio station holding company, said Tuesday they would team up in a unique cross-marketing campaign to…

LivePerson Snaps up NewChannel Assets

Real-time customer service ASP LivePerson has acquired all the customer contracts of NewChannel, a rival firm that provided real-time customer acquisition campaigns. The Alley-based LivePerson said it paid less than $1 million for the assets, which it expects to help…

Bluefly Woos Repeat Customers, Narrows Losses

Online discount fashion retailer Bluefly.com (NASDAQ:BLFY) kept slashing costs while wooing repeat customers and narrowed its operating losses for the second quarter. Bluefly’s operating loss was $4.2 million (46 cents per diluted share) on total sales of $5.3 million, compared…