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Patricia Fusco

CRM, It’s All About the Data

Article courtesy of SmallBusinessComputing.com. Customer relationship management technologies allow small- and medium-sized businesses to better serve their customers. And better customer service makes for happy customers that will buy from your small business again, and again, and again. In the…

The Distinct Nature of I.B.I.S.

When we last visited AAA Mortgage, we took a look at why the small firm, a 40-person residential mortgage brokerage business, decided to make the leap into deploying a full-blown customer relationship management system. AAA Mortgage envisioned that a CRM…

A Rewarding Experience for Small Businesses

Small businesses that have demonstrated success by leveraging computer technologies may be eligible to win $50,000 in computer software, hardware and services by entering Microsoft’s “Realizing Business Potential” contest. Chuck Sharp, marketing vice president for the Information Technology Solution Providers…

FrontRange’s GoldMine 6.5

FrontRange Solutions announced the immediate availability of GoldMine 6.5 — the latest version the software maker’s award-winning customer relationship management (CRM) products. GoldMine 6.5 provides small to medium-sized businesses (SMBs) with a CRM solution that scales from one user to…