Article courtesy of SmallBusinessComputing.com. Customer relationship management technologies allow small- and medium-sized businesses to better serve their customers. And better customer service makes for happy customers that will buy from your small business again, and again, and again. In the…
When we last visited AAA Mortgage, we took a look at why the small firm, a 40-person residential mortgage brokerage business, decided to make the leap into deploying a full-blown customer relationship management system. AAA Mortgage envisioned that a CRM…
Small businesses that have demonstrated success by leveraging computer technologies may be eligible to win $50,000 in computer software, hardware and services by entering Microsoft’s “Realizing Business Potential” contest. Chuck Sharp, marketing vice president for the Information Technology Solution Providers…
FrontRange Solutions announced the immediate availability of GoldMine 6.5 — the latest version the software maker’s award-winning customer relationship management (CRM) products. GoldMine 6.5 provides small to medium-sized businesses (SMBs) with a CRM solution that scales from one user to…
Customer relationship management (CRM) not just an application, it’s a way to network with your customers in an exchange that delivers greater value to them and greater profits to your business. Software makers have been berated for failing to deliver…
SAP’s Business One solution made its U.S. debut this week, designed to extend the company’s software expertise to a new segment of the small and midsize business (SMB) market. At the same time, SAP also announced that the Tax and…
A recent study from Verizon Superpages.com found that 96 percent of small businesses plan to maintain or increase their Internet expenditures in 2003. Of the small businesses that have a Web presence, 53 percent intend to focus on improving their…