Target Corp. is the latest company to create a strategic partnership with online retailer Amazon.com. The five-year alliance allows Target to utilize Amazon’s ordering and customer service systems on their current online sales sites, including target.com, MarshallFields.com, Mervyns.com and GiftCatalog.com.…
U.S. consumers are more likely to revisit Web sites that are fast loading, customizable and more informative than those that offer rich media or content delivery to wireless handsets, according to research by Jupiter Media Metrix. Jupiter’s aptly named report,…
Managed service provider (MSP) Loudcloud Inc. (Nasdaq:LDCL) today announced that Fox Sports has selected Loudcloud to manage the daily Internet operations of its Web site. “We are pushing the envelope with the new Fox Sports Web site much like Fox…
The BackWeb® ProactiveTM solution from BackWeb Technologies will deliver software updates directly to Eastman Kodak Company’s consumers through its customer portal. “Kodak has been associated with top-quality photography and imaging in America for more than a century. The company’s forward-thinking…
by Dolores Pepper Are you making your customers click though unnecessary pages to get to your order form? I visited a Web site the other day, found the product I liked and wanted information on ordering. Since there was no…
To meet the round-the-clock demands of the Internet, e-commerce sites have to make extra efforts to provide customer support. Unless you can afford a 24/7 staffed call center, you’ll have to make preparations for middle of the night shoppers and…
Offline couponer Valassis (NYSE:VCI) said it will not continue funding its majority-owned online unit, Save.com — effectively terminating the operation. Instead, Lovonia, Mich.-based Valassis said it would concentrate on its offline businesses while maintaining its minority investment in privately-held Coupons.com,…
Hewlett-Packard (NYSE:HWP) launched a new service Tuesday that gives its business customers access to its consulting expertise. The initiative, called HP Online Consulting is a mixture of Web-based delivery tools, remote and traditional consulting. The Palo Alto, Calif.-based computer and…
By Mike Espindle With over 30 retail locations in the greater Boston area and one of the largest dedicated floral inventory and shipping facilities in the country, KaBloom of Woburn, Mass., was well positioned to take its fresh-cut flower and…
E-commerce company Global Sports Inc. issued an improved financial forecast today as it signed a deal with Kmart’s Bluelight.com that for the first time will see the company operating e-commerce businesses beyond the sporting goods arena. Bluelight.com signed a deal…