Music, DVD and video direct marketer, The Columbia House Company, has chosen CoremetricsTM, Inc. to provide customized analysis of online customer behavior. With Columbia House’s heavy reliance on targeted marketing, the data-driven business intelligence solutions from Coremetrics will allow for…
Expedia Inc. launched a private label booking solution called Worldwide Travel Exchange (WWTE) and said AA.com, the American Airlines Web site, is the first customer. American will add hotel and car booking services to its site. Financial arrangements were not…
by eCRMGuide.com Staff Blue Martini ExpressSM is the latest offering from customer relationship management (CRM) applications provider Blue Martini Software, Inc. The all-in-one product combines software, consulting services, training and support and is designed to help organizations implement Blue Martini…
After years of slowly converging, the profile of the average adult American Internet user looks like the profile of the average American, according to online market research firm InsightExpress. The demographic shift — from early adopters of new technology who…
European consumers have become sophisticated, discriminating and happy to make an independent decision about how to deal with the interactive channel, according to Datamonitor’s third annual interactive consumer survey, IMPACT 2001. Given the readiness of online consumers, Datamonitor found that…
Coming on the heels of layoff announcements, ATG (Art Technology Group, Inc.) has launched the ATG Certified Professional Program. Designed to promote quality and efficiency among developers using the ATG Dynamo® e-Business Platform, the program will set professional standards and…
Art Technology Group (NASDAQ:ARTG), an e-business software maker, will lay off about 220 workers, 20 percent of its staff, in a restructuring and miss second-quarter financial targets. The move comes less than three months after the Cambridge, Mass., company cut…
If you want to fool around with online pictures, but don’t want to plunk down a couple of hundred bucks for a digital camera, Wal-Mart has a deal for you — a new disposable camera that includes Wal-Mart’s Pictures Online…
Q. Which came first, free shipping on two or more books from Amazon.com, or free shipping on two more books at Barnes & Noble.com? A. Does it really matter? One nice thing about online competition is that consumers benefit. That’s…
“Amazon.com obviously knows what it takes to sell products online.” Streaming media company Speedera Networks says it has reached an agreement with Seattle-based Amazon.com (Nasdaq: AMZN) to give the online retailer’s customers high-quality streamed samples and previews of Amazon.com’s audio,…