eCRM Guide, your source for news on CRM (customer relationship management) since 2000, will soon become Enterprise Apps Today to reflect our growing coverage of all enterprise applications. EnterpriseAppsToday.com is already live, and has sections dedicated to CRM, business intelligence,…
Sage North America has recently announced general availability of SageCRM v7.0. According to the company in its news release, the latest version of SageCRM introduces an interactive dashboard and new user navigation to help users better manage customer-focused activities and…
Teredata Corporation has announced the optimization of SAS Marketing Automation for Teredata. "Teradata Corporation is a leading provider of Enterprise Data Warehousing (EDW) solutions, including enterprise analytic technologies and services worldwide," according to Zacks. "SAS and Teradata together provide business…
On-demand business software provider NetSuite has introduced the SuiteFlow workflow management solution. "SuiteFlow, like many of today’s workflow software products, provides a way to set up complex workflows using a graphical view," writes FierceContentManagement’s Ron Miller. "This enables customers to…
Microsoft has introduced a customized version of Microsoft Dynamics CRM for nonprofits and NGOs. "Although the software platform has traditionally focused on business management, additional tools in this edition include donation and pledge management, basic membership management, basic volunteer tracking,…
MeLLmo has introduced the Raombi app for the iPad, which is designed to help companies turn business reports into interactive mobile dashboards. "Roambi ES gives users the flexibility to instantly transform [an] existing BI solution into a cutting-edge mobile reporting…
nGenera has introduced CIM 9, which adds social media and community functionality, as well as integration with legacy CRM solutions, to its Customer Interaction Management suite. "CIM 9.0 aims to make the contact management center better at getting the message…
CommSoft has introduced CommBI, a business intelligence and reporting tool that’s pre-integrated with the company’s flagship iCommVergence OSS/BSS solution. "CommBI is a fully integrated solution that enables service providers to have a central facility for storing and viewing information, with…
Oracle has introduced Oracle CRM On Demand Release 17, the latest version of its CRM software. "The updated product will… allow Oracle customers to perform product as well as revenue forecasting," writes V3.co.uk’s Rosalie Marshall. "This will allow sales staff…
SalesFUSION has introduced Version 1.1 of its Microsoft CRM Marketing Accelerator, which embeds demand generation functionality into Microsoft Dynamics CRM. "Among the noteworthy features of the Microsoft CRM Marketing Accelerator are web visitor tracking and web analytics, advanced B2B e-mail…