SugarCRM has announced the launch of its new Open+ partner program. "The company intends to offer partners better incentives to recommend SugarCRM to their customers and increase the market reach of the CRM application," according to The H Open Source.…
Get Satisfaction has announced the launch of the Social Engagement Hub for Facebook Pages, created by Involver using the Get Satisfaction API. The new offering, Mashable’s Jennifer Van Grove writes, "gives brands and businesses the ability to integrate the entire…
Microsoft has announced plans to make Office 2010 available to businesses on May 12th, a month before the solution is released for consumers. "A Microsoft executive… indicated in a blog posting that Office 2010, SharePoint 2010, Visio 2010 and Project…
Socialtext has launched version 4.0 of its enterprise social software platform. "There are several new features, a number of them revolving around helping users find what’s useful in all the activity and chatter of a big organization by focusing on…
CRM vendor RightNow has introduced a new SaaS pricing and licensing model. "RightNow contends that while SaaS has changed the way companies use IT, providing benefits like faster implementations and quicker innovation, contractual engagements are wracked by the same problems…
NetSuite has introduced a new channel sales program, the NetSuite SP100 Program, through which it will pay partners 100 percent margin on the first year’s sales value of a new customer subscription, then 10 percent on renewals. "The company’s existing…
NetSuite, a provider of on-demand CRM, accounting, e-commerce and ERP software, announced today that a number of Microsoft resellers have become part of the NetSuite channel. According to NetSuite, the new reseller program offers discounts on internal system usage, free…
KnoahSoft, a provider of multi-channel outsourcing services, today announced the general release of its KnoahsARK agent performance management software suite. The role-based software is designed to ensure the right user gets the right tools and right information at the right…
InQuira, a San Bruno, Calif.-based provider of Web-based CRM applications, earlier this week announced the release of InQuira 6.5, which features multi-lingual support, Siebel 7 Integration Adapter, a dictionary builder, and automated e-mail response functionality. InQuira software is designed to…
Hosted CRM applications continue to gain market acceptance, according to a new report by Aberdeen Group, a Boston-based market research firm. According to the report, Hosted CRM Popularity Continues to Grow, 35 percent of survey respondents said they currently use…