Oracle CRM Delivers Deep Analytics

Mark J

Updated · Feb 08, 2011

Oracle (Nasdaq: ORCL) CRM product line delivers deep analytical capabilities, including out-of-the-box dashboards, as well as the ability to create custom analytic reports and dashboards. As noted in this report on EcommerceTimes, Oracle offers the industry's widest and deepest range of sales force automation functionality as either an on-premise product or a cloud solution — or a hybrid of the two.

“Siebel CRM is a leading CRM suite used by thousands of organizations to drive their sales success, he told CRM Buyer.

“Oracle integrated the capabilities of several CRM product lines, including Siebel, PeopleSoft CRM, and JD Edwards CRM, Ray Wang, principal analyst at Constellation Research Group, told CRM Buyer.

“Now, 95 percent of Oracle sales are Siebel CRM, he estimated, and most customers want the on-demand solution.”

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