PeopleSoft and J.D. Edwards Monday have amended their merger agreement to speed up the deal in the wake of Oracle’s $5.1 billion hostile takeover bid of PeopleSoft.The boards of both companies, who believe the new deal will allay customers’ fears…
Amdocs , a provider of billing, customer relationship management and directory services, is reportedly negotiating a lucrative contract with Verizon . The proposed five-year pact is worth around $700 million and could rise to $1 billion, according to U.S. telecom…
Siebel continues to be the leader in customer relationship management (CRM) software. But like the industry itself, its revenue is slipping. According to Gartner, a Stamford, Conn.-based research firm, the CRM industry suffered through a second year of declining new…
J.D. Edwards filed a $1.7 billion suit against Oracle and its two top executives in state courts in Colorado and California Thursday — the same day that Peoplesoft formally rejected Oracle’s unsolicited $5.1-billion bid.In its lawsuit, J.D. Edwards is claiming…
I had such a great time last week at ClickZ E-Mail Strategies. My session was about multi-channel marketing, but I got to talk about e-mail strategies during the final session — the most daring and unconventional of the two-day event.…
Visnetic MailFlow: Mail-server-based CRM program with modest price point and limited scope Visnetic MailFlow from Deerfield.com is a type of customer relationship management (CRM) program designed to turn customer e-mail into a business advantage. In essence, MailFlow is a database-…
German enterprise software giant SAP AG Wednesday unveiled the SAP Customer Services Network, a new initiative offering coordinated access to a comprehensive scope of SAP services. Additionally, SAP has completed a year-long integration of all of its local and regional…
Besieged by a hostile $5.1 billion takeover bid by Oracle last week, PeopleSoft late Tuesday cancelled its plan to seek a temporary restraining order to slow Oracle’s advances. Oracle said Pleasanton, Calif.’s PeopleSoft had advised it June 9 that it…
With hosted software becoming more and more popular and companies like Salesforce.com and Onyx leading the charge in the hosted CRM/SFA space, Siebel seems behind the curve in incorporating this trend into its offerings. Now, in fairness to Siebel, the…
In a hostile takeover bid that could reverberate across the software industry, database giant Oracle offered to purchase all outstanding shares of enterprise application company PeopleSoft for $5.1 billion in cash. The bid comes just days after PeopleSoft moved to…