Sage Announces SalesLogix CRM Enhancements
Updated · Jan 25, 2011
Sage has recently announced the addition of Sage SalesLogix KnowledgeSync alerts (the Sage SalesLogix Customer Portal) and additional Web administration enhancements for Sage SalesLogix Cloud and on-premises users. As noted in this news statement on PR-USA, the features are the latest in a series of ongoing enhancements that extend CRM flexibility and business value beyond traditional SaaS offerings.
“Sage SalesLogix KnowledgeSync increases the usefulness of data by proactively monitoring Sage SalesLogix and notifying specific users when key sales opportunities are identified, customer support issues need addressing or important activities within a sales cycle are due. KnowledgeSync users can define dynamic business rules and criteria including dates and dollar amounts within the CRM system that trigger alerts and determine who they are sent to.”