Siebel Targets IBM Business Partners with CRM OnDemand Staff

Updated · Mar 02, 2004

Siebel Systems on Monday debuted an initiative targeting IBM Business Partners with Siebel CRM OnDemand a hosted Siebel-IBM joint offering.

Siebel CRM OnDemand has been jointly developed, distributed, and serviced by IBM and Siebel. Siebel and IBM will provide customized training packages, services offerings and promotional pricing to encourage IBM Business Partners to adopt Siebel CRM OnDemand for sales, marketing, and customer service. As part of this initiative, IBM is building automated interfaces with Siebel CRM OnDemand to facilitate deal and pipeline coordination with IBM Business Partners.

IBM Business Partners that purchase Siebel CRM OnDemand by March 31 will receive the first 90 days of usage free, as well as free gold-level support and 24×7 help desk access. These services offerings are specifically designed to help business partners improve collaboration with IBM, such as streamlined business processes, real-time exchange of lead and deal information with IBM, and accelerated sales cycle. In addition, services offerings contracted in the first 90 days receive a 50 percent discount.

“IBM is committed to helping Business Partners become more competitive and making it easier to conduct business with IBM,” explains Rich Stomp, General Manager, Global IBM/Siebel Alliance. “Siebel CRM OnDemand can help IBM Business Partners increase sales and provide world-class customer service, while reducing the cost of doing business with IBM.”

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