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Financial Services

Applications of business intelligence, analytics, CRM, sales, customer service, and loyalty software and solutions in the financial services industry.

Business Intelligence 102: It's Come a Long Way, Baby

August 20, 2014

Business intelligence has come a long way, baby. Among other advancements, BI can be used to create dashboards with information about critical success factors or key metrics.

Chief Data Officers Put 'Strategy' in Data Strategy

August 19, 2014

The chief data officer (CDO) is one of the hottest C-level roles out there, thanks to the growing awareness that data is an asset that can be used to gain competitive advantage.

8 Keys to Enterprise App Store Success

August 6, 2014

Want to launch an enterprise app store, but not sure where to begin? Experts offer advice that will help.

How to Buy Cloud Finance Apps

July 25, 2014

Finance and accounting (F&A) is one of the newest application categories to move to the cloud.

Logi Analytics Expands Big Data Influence with Partnerships

July 23, 2014

An alliance with Actian Corporation is the latest of more than a half dozen Big Data partnerships announced by Logi Analytics  in the past year.

IBM, Apple Join Hands as Unlikely Enterprise Partners

July 15, 2014

NEWS ANALYSIS: Apple also has been trying to move into the enterprise for a long time, a place IBM has owned for more than 60 years.

Information Governance in Age of Mobile, Cloud and Social

July 14, 2014

How does the adoption of mobile, social and cloud technologies impact information governance?

Application Performance Management Buying Guide

July 7, 2014

Application performance management is evolving to include software-as-a-service options in addition to more traditional framework approaches.

Chief Data Officer: 4 Reasons to Hire a CDO

June 30, 2014

With a growing emphasis on leveraging data for competitive gain, more companies are hiring chief data officers. Here are four reasons you may want to consider hiring a CDO.

Mobile App Usage Grows Among Businesses

June 25, 2014

The Apperian report also revealed that companies most satisfied with their mobility investments put more emphasis on custom mobile apps.

10 Keys to Creating a Mobile ERP Strategy

June 20, 2014

When creating a mobile ERP strategy, there is a lot to consider, from whether to use native apps to how to handle data security concerns.

IBM Offers Cloud Analytics as a Service

May 29, 2014

IBM's soup-to-nuts approach to cloud analytics aims to help organizations get their Big Data initiatives up and running.

Cloud a Key Part of 'Postmodern ERP'

May 26, 2014

For big vendors like Oracle and SAP, cloud ERP means a change in culture. But what about their customers?

Top 10 Trends in Cloud ERP

May 19, 2014

More companies appear to be considering cloud ERP, according to recent Gartner research.

SAP Adds New Analytics Features to Its HANA Cloud Service

May 15, 2014

With competitors getting more numerous and sophisticated at the same time, the time is ripe for well-established SAP to make some moves.

Using Analytics to Measure Mobile App Success

May 12, 2014

Analytics can help enterprises measure the success of their mobile apps – but only if they use analytics properly.

Big Data a Big Priority for Most Organizations

May 9, 2014

Exclusive research shows that many organizations are interested in Big Data Analytics, though few have deployed it - yet.

SAP Intros Big Data Services

May 5, 2014

The software giant's suite of services is designed to help companies develop end-to-end capabilities for capturing, storing, analyzing and consuming Big Data.

CRM Gets More Vertical

May 2, 2014

With cloud emerging as the dominant deployment model and vendors promoting vertical expertise, CRM is supplanting ERP as an enterprise's most valuable application.

IntelliResponse Adds Targeted Marketing to Virtual Agent Technology

May 1, 2014

Personalized marketing offers help companies improve clicks and conversions across online customer service channels, company says.