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Financial Services

Applications of business intelligence, analytics, CRM, sales, customer service, and loyalty software and solutions in the financial services industry.

How Is Hadoop Evolving to Meet Big Data Needs?

April 16, 2015

Author of "Hadoop: The Definitive User Guide" offers an update on the current state of Hadoop and where it is headed.

Is Apache Spark Enterprise Ready?

April 14, 2015

While Apache Spark could supplant Hadoop's MapReduce engine, it is not yet enterprise ready, some experts say.

6 Tech Trends Shaping Financial Services

February 20, 2015

Big Data, biometrics and mobile payments are among trends impacting the financial services industry in 2015.

Finance Departments Need More Advanced Analytics

January 22, 2015

Finance departments must lessen their reliance on spreadsheets and look to advanced analytics to become more strategic, experts say.

Analyzing Big Data: General Purpose Tool or Domain-Specific App?

January 15, 2015

Will a general purpose data analytics tool or a domain-specific app help you get maximum value from Big Data? You may well need both.

10 CRM Predictions for 2015

January 12, 2015

Cloud, integration and analytics are still among the top CRM trends in 2015, experts say.

Data Analysis Enables Omni-channel Marketing

December 26, 2014

Financial institutions use data analytics to improve their omni-channel marketing strategies.

Forget Big Data; Focus on Relevant Data

December 17, 2014

While many organizations focus on Big Data, relevant data is what really matters for marketing efforts.

The Down Low on Data Lakes

December 9, 2014

While data lakes can help democratize data, many experts feel they are not yet ready for prime time.

Business Intelligence Getting More Pervasive: BARC

December 4, 2014

New research from BARC shows that 55 percent of business intelligence users say they engage in self-service business intelligence tasks.

Office 365: Is It Right for the Enterprise?

November 24, 2014

Microsoft offers both small business and enterprise customers customized versions of Office 365 to meet most any need.

Anaplan Intros App Sharing Community for Enterprise Planning

November 12, 2014

Unlike other enterprise app stores, Anaplan's App Hub allows users to customize apps to suit their specific enterprise planning needs.

Self-service BI Initiatives Fall Short

October 30, 2014

Why do so few business people use self-service business intelligence? A lack of training is one problem.

Analytics Playing Greater Role in ERP

October 28, 2014

More ERP vendors are including analytics as a standard feature so companies are less inclined to use third-party business intelligence tools.

Cloud Analytics a Winner for SAS

October 24, 2014

Its cloud analytics business is booming, revealed SAS this week, also announcing increased support for Hadoop and strategies for addressing the data science skills gap.

Cloud ERP Acceptance on Upswing

October 21, 2014

While ERP has been moving more slowly to the cloud than other enterprise apps, recent research shows a growing number of companies plan to use cloud for future ERP deployments.

Process Automation a Key to Business Value

October 17, 2014

IT professionals say expanding process automation throughout an organization yields clear business benefits.

Salesforce Revamps Sales, Service Apps

October 7, 2014

Salesforce is rebranding its Sales and Service Clouds and adding a slew of new features to both to align them more closely with its Salesforce1 development platform.

App Integration Underpins Customer Engagement

September 16, 2014

CRM tools won't improve customer engagement if they are not integrated with legacy systems like ERP. Fortunately, application integration is far easier than it used to be.

Business Intelligence 102: It's Come a Long Way, Baby

August 20, 2014

Business intelligence has come a long way, baby. Among other advancements, BI can be used to create dashboards with information about critical success factors or key metrics.