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Financial Services

Applications of business intelligence, analytics, CRM, sales, customer service, and loyalty software and solutions in the financial services industry.

Startup Spotlight: CrowdFlower's Data Enrichment Platform

November 19, 2015

CrowdFlower's technology ensures data scientists don't spend their valuable time on mundane data preparation tasks.

6 Tech Trends Shaping Financial Services

October 27, 2015

Big Data, biometrics and mobile payments are among trends impacting the financial services industry in 2015.

Vertical CRM Not Just for Little Guys

September 11, 2015

With new 'clouds' for health care and financial services, Salesforce joins SAP and Oracle in offering industry-specific CRM software.

Banking on Chief Data Officers

July 6, 2015

Financial services firms appoint more chief data officers than other industries. What can you learn from them about how a CDO can help your …

5 Lessons from Data Analytics Ninjas

June 5, 2015

What are data analytics ninjas like ConocoPhillips and Walmart doing right?

Is Hadoop Maturity in Sight?

June 4, 2015

Gartner predicts 'anemic' growth for Hadoop in the near term. What gives?

3 Tips to Boost Mobile App Adoption

May 20, 2015

Mobile app initiatives often lack a plan to encourage user adoption. Big mistake. Here are three suggestions for boosting mobile app usage.

Mobile App Use Continues to Evolve: Good Technology

May 11, 2015

Document editing and messaging are just two mobile apps that many enterprises probably could not imagine using in the not-so-distant past.

Should You Build an Apple Watch App?

May 5, 2015

Considering building an Apple Watch app? Ask yourself four questions first.

Where Are Mobile Payments Headed?

April 22, 2015

Apple is not the only company trying to grab a piece of the nascent mobile payment market.

How Is Hadoop Evolving to Meet Big Data Needs?

April 16, 2015

Author of "Hadoop: The Definitive User Guide" offers an update on the current state of Hadoop and where it is headed.

Is Apache Spark Enterprise Ready?

April 14, 2015

While Apache Spark could supplant Hadoop's MapReduce engine, it is not yet enterprise ready, some experts say.

6 Tech Trends Shaping Financial Services

February 20, 2015

Big Data, biometrics and mobile payments are among trends impacting the financial services industry in 2015.

Finance Departments Need More Advanced Analytics

January 22, 2015

Finance departments must lessen their reliance on spreadsheets and look to advanced analytics to become more strategic, experts say.

Analyzing Big Data: General Purpose Tool or Domain-Specific App?

January 15, 2015

Will a general purpose data analytics tool or a domain-specific app help you get maximum value from Big Data? You may well need both.

10 CRM Predictions for 2015

January 12, 2015

Cloud, integration and analytics are still among the top CRM trends in 2015, experts say.

Data Analysis Enables Omni-channel Marketing

December 26, 2014

Financial institutions use data analytics to improve their omni-channel marketing strategies.

Forget Big Data; Focus on Relevant Data

December 17, 2014

While many organizations focus on Big Data, relevant data is what really matters for marketing efforts.

The Down Low on Data Lakes

December 9, 2014

While data lakes can help democratize data, many experts feel they are not yet ready for prime time.

Business Intelligence Getting More Pervasive: BARC

December 4, 2014

New research from BARC shows that 55 percent of business intelligence users say they engage in self-service business intelligence tasks.