San Mateo, Calif.-based Siebel Systems, Inc. and IBM unveiled a joint customer support center in Europe Tuesday geared toward showcasing Siebel and IBM WebSphere Business solutions for Universal Application Network. Universal Application Network was launched by Siebel in April 2002…
With the ever-watchful eye of Big Brother becoming more of a reality, the Electronic Frontier Foundation (EFF), a San Francisco-based civil liberties organization, this week released an updated list on some of the best methods for maintaining online privacy. Scribed…
Cisco Systems-backed management solutions provider Fireclick has pretty much distilled the three critical factors that keep online shoppers coming back to a Web site time and again: good content, intuitive navigation, and speed. “Online customers are satisfied when they find…
Sony Pictures Digital Entertainment has officially entered the SPIN zone with the formation of a new web hosting division for all online promotional and marketing content for Sony Pictures’ movie, television, and home entertainment properties. The newly branded Sony Pictures…
Santa Barbara, California-based Experticity Inc., whose company motto is that there is a human behind every click, has partnered with Motive Communications to create a stronger, more comprehensive package of customer care solutions. Motive was founded in May 1997 in…