Research

3 Keys to BPM Success

By Cesar Fernandez, PMG Business management guru Tom Peters once said, “Almost all quality improvement comes via simplification…

Diving into Data Lakes

There is a lot of hype out there about the wonders of data lakes, as well as cautions…

Email Due for a Reboot

Imagine a new enterprise application that could save every knowledge-based employee in your organization an hour a day.…

Siri Getting More ‘Human’

By Steven Brykman, Propelics The trend with Apple products has always been to make things smaller and faster…

9 Tech Trends Transforming Retail

With the continuing evolution of mobile and other technologies, the shift to omni-channel strategies and continuing evolution of…

10 CRM Predictions for 2015

When we surveyed experts about CRM trends, cloud, integration with analytics and speed of deployment are among the…