Lithium Technologies says it will fully integrate newly acquired Scout Labs’ social media monitoring and analytics into the Lithium platform while continuing to offer Scout Labs’ solution as a stand-alone product. According to the company’s news release, integrating the technology…
IBM has a new social media monitoring tool called the SPSS Modeler that, according to this Mashable report, will measure consumer sentiment from data gathered on Twitter, blogs and other web services and networks. “The software, called the SPSS Modeler…
As corporations move to embrace customers on a myriad of social networking sites, compliance risks are always an issue. Smarsh and Socialware have announced a new partnership that will merge respective technologies into a single solution for messaging and social…
Social media is a risky place for a business to be — bad customer service experiences can go from trending Tweet to millions of views on YouTube in no time. As this Tech Target story points out, this serves to…
CSS Corp., has announced the availability of the CSS EDGE Portal, an integrated knowledge management platform based on collaborative social media workflows for optimizing enterprise support and services delivery. Using open source components to handle specific enterprise workflows, the company…
Data analysis company, Attensity, has agreed to acquire social media monitoring software company Biz360 to provide deeper analytics through the Biz360 platform. According to this report on Deals & More, the software will be renamed to Attensity360, but will continue…
Inmagic claims the latest version of Inmagic Presto is a social knowledge network application that is designed to support strategic enterprise objectives. In the this PR-Inside news release, the company said that its solution spans enterprise silos, merging relevant content,…
Adapx has announced commercial availability of the Capturx for SharePoint Service for automating data collection on paper forms with digital pens. In this news release, Adapx said that the new cloud service will be demonstrated live at this week’s 2010…
Salesforce said it will cough up $142 million in cash to acquire Jigsaw Data Corp., a privately held provider of crowd-sourced data services in the cloud. The acquisition dovetails with Salesforce (NYSE: CRM) CEO Marc Benioff’s “Cloud 2” vision, which…
IBM is offering customers access to a number of business applications by integrating its LotusLive SaaS collaboration suite with Salesforce.com, UPS shipping, Skype and Silanis e-signature. As noted in this PC World report, LotusLive customers will be required to purchase…