Address verification solutions provider Experian QAS and consulting firm CedarCrestone have collaborated on an updated version of Experian QAS for Oracle’s PeopleSoft Campus Solutions. The new interface offers improved usability and seamless integration with the PeopleSoft environment. "The platform helps…
The company has added significant enhancements to the call center software solution. Contact center technology provider Noble Systems has launched Noble TouchStar 6.0. "Noble TouchStar 6.0 offers substantial improvements by adding flexibility and enhancing data management and reporting functions," writes…
The gambling company says its focus on CRM and targeting marketing will provide it with a competitive edge. Ladbrokes says it’s counting on CRM to boost earnings after a 28 percent drop in profits in 2009. "The company says it…
The college is using a cloud integration to exchange information between SalesForce CRM and its Datafel ERP system. Westmont College, in Santa Barbara, Calif., is using cloud computing for application integration. "The college is using a cloud integration platform from…
The company has announced plans to focus on mobile CRM in the coming year. Sybase has announced plans to focus on mobile CRM in the coming year. "Sybase already has a mobile CRM portfolio and recently added modules for giving…
The new version of the company’s offering is targeted at individuals, teams and the SMB market. CloudShare has introduced CloudShare Pro, a streamlined version of its cloud-based platform designed specifically for small and mid-sized businesses. "Changing the way users collaborate,…
The company will use Deltek’s Costpoint CRM to improve business development processes. The Tatitlek Corporation has selected a suite of Deltek products including Costpoint, Costpoint CRM, Costpoint HR and Deltek Performance Management (DPM). "Costpoint will be used to unify and…
The car maker says Draftfcb demonstrated a solid grasp of Volkswagen’s business. Volkswagen has selected Draftfcb to handle customer relationship management in the United States. "Effective immediately, Draftfcb takes over the CRM responsibilities previously handled by Crispin and Euro RSCG,"…
The offering combines network management with BSS and CRM. Comarch has introduced a pre-integrated offering for ISPs called the Comarch Satellite Package. "Comarch has developed a solution combining pre-integrated CRM, BSS and network management systems," writes TMCnet’s Mini Swamy. "The…
The new application helps support the CustomerCentric Selling sales process. CustomerCentric Selling has introduced a new Salesforce.com AppExchange application named CustomerCentric Selling for Salesforce. "The new application… is designed to help CustomerCentric Selling customers who use Salesforce.com to ‘more efficiently…