The company sees unified communications as a way to improve the efficiency of legacy solutions. Unified communications (UC) provider esnatech is focused on helping its customers integrate UC into their existing applications and processes. "’Unified communications is about unifying your…
The company selected NetSuite for its integrated CRM, ERP and e-commerce offerings. Cartridge World recently turned to NetSuite to help manage its 1,650 locations worldwide. "They chose NetSuite, Cartridge World officials say, for its integrated CRM, ERP and e-commerce," writes…
The company’s CRM solution is available as on-premise software or SaaS. Customer Interaction Solutions Magazine has given Soffront Software, Inc. a 2009 Product of the Year Award for its CRM solution. "Soffrontb .s CRM application is a web-based solution that…
Managing data from Twitter, Facebook and LinkedIn can present a significant challenge. In a recent article at SearchCRM.com, Barney Beal looks at the challenges of managing the volumes of customer data that come with a social CRM deployment. "As organizations…
Tibco will help Colt’s client deploy apps across both physical and virtual infrastructures. Business communications and managed services vendor Colt has chosen Tibco to help its clients deploy apps across physical, virtual and cloud infrastructures. "Software firm Tibco entered the…
Adding geolocation to CRM could enable new and interesting forms of customer service. ChannelWeb’s Ed Moltzen looks at the potential for geolocation apps to arrive on the iPad, including solutions for CRM, productivity, and more. "Salesforce.com has been among the…
The financial, ERP and CRM apps will target specific industries. Hein & Associates has announced a partnership with NetSuite to offer a wide range of customized financial, ERP, and CRM solutions for specific industries. "Using expertise from Hein & Associates’…
SAP is exploring methods of incorporating augmented reality into its business apps. SAP is looking at ways to incorporate the Layar augmented reality (AR) browser into its enterprise applications. "On the SAP Web 2.0 blog, Timo Elliott calls it ‘Augmented…
The newest version adds increased customization of user alerts. Demandbase has released the third generation of its Demandbase Stream lead generation solution. "Chris Golec, Demandbase’s founder and chief executive officer says that the newest version of Stream has been immediately…
NetSuite says RedBuilt is the largest company to date to make the switch. RedBuilt LLC, which provides engineered wood products for the construction industry, has switched from SAP to NetSuite for its ERP financial management needs. NetSuite says RedBuilt is…