IBM further cemented its relationship to long-time partner SAP with today’s announcement of a $40 million investment by Big Blue. Specifically, IBM said it plans to spend the money over the next five years to test, enable and support SAP…
Article courtesy of Internetnews.com. With the 4.5 release of its open source CRM package, SugarCRM is capitalizing on its growing popularity in the space, with downloads doubling from 400,000 to 800,000 in six months and a Microsoft partnership highlighting its…
Salesforce.com today announced the availability of Summer ’06, the 20th release of its on-demand customer relationship management (CRM) software. The new release features additional connectivity options to third-party products and to non-Salesforce.com subscribers. One of the major additions is the…
Article appeared originally on Internetnews.com. Microsoft’s Dynamics CRM product line will be the latest to make the transformation into a “Live” service when it ships next year. But first, Microsoft has to gives its customer relationship management (CRM) software an…
If the thought of signing up for a Web-based application suite leaves you feeling a little isolated, you’re not alone. When you commit to running your business with an on-demand service, it’s understandable that you might feel more secure with…
A Web analytics program is like an airplane pilot’s navigation system. As pilots look to their dials and scopes to steer the plane, site owners monitor the data from their Web analytics software to help them run their site. An…
Knowing how your products are selling can be a lot like waiting for results on election night. Exit polls can indicate general trends, but you won’t know exactly how many votes you got until all precincts have reported. In a…
Courtesy of SmallBusinessComputing.com People like to buy from companies or people that they know and trust, and they tend not to buy from those they don’t. But how do you build that trust, particularly online? How do you get customers…
Article courtesy of Internetnews.com. Oracle added a new weapon to fight Salesforce.com and SAP in the battle for on-demand customer relationship management (CRM) software, acquiring software maker Telephony@Work for an undisclosed sum. Telephony@Work makes CallCenterAnywhere, a software stack that supports…
Courtesy of ECommerce-Guide.com When it comes to shopping online, teenage users are a contradiction: Most teens don’t have their own credit card, yet they love to shop online. (Which simply proves they have access to their parents’ card). About 80…
