Management Software - Research

Cloud Plans Getting More Cohesive

April 19, 2012

A new study from Saugatuck Technology suggests organizations are taking a more cohesive approach to purchasing and deploying cloud-based software.

Retooling App Stores for the Enterprise

April 11, 2012

Mobile application stores like Apple's App Store and The Google Play Store (formerly the Android Market) are wildly popular with consumers, but do they meet the needs of enterprises? Not really, say experts.

BPM + CRM Yields Great Results for Insurer

March 26, 2012

Many experts say using BPM to improve customer-facing processes such as handling call center inquiries is a smart idea. Farmers Insurance Group's award-winning deployment of BPM software from Pegasystems shows why.

Six Ways BPM Can Improve Supply Chain Management

March 15, 2012

Experts from IBM and OpenText Business Process Solutions discuss how business process management (BPM) solutions can help organizations better manage their supply chains.

Five Mistakes That Can Wreck Your BPM Project

March 8, 2012

Noting that business process management initiatives can be "fraught with challenges," Gartner cautions companies to avoid five common BPM pitfalls.

SAP, Oracle Face Off in Human Capital Management Showdown

February 15, 2012

Both SAP and Oracle recently acquired providers of software-as-a-service human capital management solutions, setting the stage for a big battle in the cloud. What does this mean for customers of both companies, and for the HCM space in general?

BPM Gets Out of the Back Office

January 11, 2012

Business process management practitioners say their clients are beginning to use BPM not just to streamline their back-office processes, but also to improve their customer-facing processes.