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Research

Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications.

Analyzing Archived Data Yields Big Returns

July 28, 2015

Analyzing archived data is critical to driving added revenue, says IDC. So why aren't more companies doing it?

5 Tips for Successful SaaS Releases

July 27, 2015

Having a release strategy is a non-trivial and rarely discussed issue in SaaS, says Gainsight CEO Nick Mehta, who offers five tips for effective SaaS releases.

3 Limits of NoSQL Data Processing

July 23, 2015

Limitations in NoSQL databases mean they are more appropriate for some use cases than others.

CRM Evaluations Not Thorough Enough?

July 21, 2015

A handful of CRM vendors dominate the market, so many CRM buyers conduct few product demonstrations before buying.

Big Data Analytics Goes Hollywood

July 17, 2015

Big Data analytics are ready for a close-up at companies involved in the movie business.

Is Cloud Causing IT Spending Shift?

July 16, 2015

Investment in cloud apps is impacting overall IT spending, finds Computer Economics, which means organizations should tweak IT staffing and asset management strategies.

3 Ways to Control App Creep

July 13, 2015

Application creep is a problem that hits sales teams especially hard. Tinderbox's Mitch Frazier suggests a three-pronged approach to eliminating app creep.

Startup Spotlight: Influitive's Advocacy Marketing Software

July 10, 2015

Influitive founder Mark Organ sold his first company to Oracle, but he plans to remain an independent with his advocacy marketing platform.

Cloud Is All about Apps, Says Amazon's CTO

July 9, 2015

It's the apps, stupid. Forget about infrastructure, says CTO of Amazon Web Services, and just build applications.

Cutting through Internet of Things Hype

July 8, 2015

The Internet of Things topped Gartner's list of most-hyped technologies last summer. But compelling business cases for IoT are beginning to emerge.

8 iOS 8 Features Enterprises Will Love

July 7, 2015

Apple's latest mobile operating system, iOS 8, offers plenty of business-friendly goodies that should please enterprise users.

Banking on Chief Data Officers

July 6, 2015

Financial services firms appoint more chief data officers than other industries. What can you learn from them about how a CDO can help your business?

IoT in the Sky

July 2, 2015

The Internet of Things can potentially improve the aviation industry, from reducing fuel costs to better utilizing maintenance crews. But it won't be easy.

Stop Talking about Data: Value Lies in Information

June 30, 2015

Is your organization "data rich" but "information poor?" Forget about data – at least at first.

10 Supply Chain Gotchas, and How to Avoid Them

June 29, 2015

Supply chain mistakes can cost big bucks. So companies should be aware of these 10 common supply chain errors.

CRM for Any Niche – or So It Seems

June 24, 2015

With CRM software, sometimes a niche solution is the way to go, experts say.

Making Government Data Less of a Disaster

June 19, 2015

Government agencies make slow but steady progress on solving their data problems.

3 Challenges Mobile App Developers Must Tackle

June 16, 2015

There are millions of mobile apps. How can developers ensure their mobile apps get adopted and used?

Startup Spotlight: Interana's Self-Service Data Analytics

June 15, 2015

Interana's specialty is analyzing raw event data, which the startup's founders believe will become "the standard data format of the future."

Embedded Analytics: Sky's the Limit, but So Is Cost

June 12, 2015

While embedded analytics should help democratize data, it will not be an inexpensive undertaking, experts say.