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Research

Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications.

Getting Business Travel Expenses under Control with HCM

May 23, 2013

While business travel can seem tortuous, it's a piece of cake compared to managing employee travel expenses. Human capital management (HCM) software can help.

HCM No Longer an ERP Afterthought

May 21, 2013

Human capital management is no longer an also-ran when it comes to ERP purchasing decisions. Increased interest in HCM is leading giants like Oracle and SAP to make changes in their products.

School of Data Science

May 16, 2013

Because data science is an emerging field with a broad range of requirements, some companies create specialized internal training programs to get the skills they want and need.

4 Barriers to Big Data Success -- and Ways to Overcome Them

May 13, 2013

Companies that are leveraging Big Data have identified four common barriers to Big Data success. Fortunately, all four barriers can be overcome with the right strategies.

Pivotal Aims to Disrupt Cloud, Big Data Analytics

May 10, 2013

A startup called Pivotal, headed by VMWare's former CEO, wants to be the go-to cloud operating system. And it wants to shift analytics focus from Big Data to fast data.

Is Cloud-based ERP Inevitable?

May 6, 2013

ERP has not been as quick as other enterprise applications to move to the cloud. But that doesn't mean it won't get there, say industry watchers.

Big Data, Big Opportunities for DBAs

May 3, 2013

Big Data is changing how companies view data. Is it also changing how they view database administrators (DBAs)?

4 Hot Open Source Big Data Projects

April 30, 2013

There's more -- much more -- to the Big Data software ecosystem than Hadoop. Here are four open source projects that will help you get big benefits from Big Data.

CRM Jumps 12.5 Percent in 2012: Gartner

April 29, 2013

Salesforce helps customer relationship management (CRM) grow at a faster rate than the overall enterprise software market.

Big Data Boosts Enterprise Software Market in 2012: IDC

April 22, 2013

Big Data shook up the enterprise software market last year and its impact is rippling across market segments, finds industry analyst IDC.

Using Big Data to Fight Fraud

April 18, 2013

While Big Data can be useful in fighting fraud, traditional business intelligence tools aren't much help.

Putting a Social Spin on HCM

April 16, 2013

Human capital management (HCM) vendors are focusing on social recruitment as social channels become an important source of job referrals and recommendations.

Mobile CRM App Market Set to Explode: Gartner

April 12, 2013

The number of mobile CRM apps is set to rise by 500 percent in a few short years, according to a new forecast from Gartner.

Big Data Success: Focus on Customer, not Cost

April 12, 2013

It may seem counterintuitive, but Wayne Kernochan says that companies successfully using Big Data deliberately do not make cost reduction a top focus.

5 More Buzz-worthy Big Data Analytics Apps

April 10, 2013

The number of analytics applications designed to help enterprises leverage Big Data is getting bigger all the time. Here are five that got our attention.

How Big Data Is Changing Enterprise Applications

April 4, 2013

Companies can use in-memory processing and Hadoop to handle Big Data. But how will that change enterprise applications?

5 Buzz-worthy Big Data Analytics Apps

March 28, 2013

The marriage of Big Data and analytics will likely yield some powerful business benefits. Here are five buzz-worthy Big Data analytics apps.

Big Data + SaaS = Better Marketing

March 26, 2013

Big Data apps, or BDAs, offer a new twist on software-as-a-service (SaaS) that will be especially valuable to marketers.

Closing Big Data Loop Reveals Marketing ROI

March 19, 2013

It’s neither easy nor inexpensive to consolidate data from disparate sources. But doing so can help enterprises understand cost per customer sale, a key metric.

5 Tips for Mashing up Big Data, Social Media

March 14, 2013

Mashing up Big Data and social media can help organizations understand their customers better. Here are five tips for a successful Big Data and social media mashup.