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Research

Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications.

Mobile Business Intelligence: How Some Companies Use It

July 28, 2016

Mobile business intelligence (BI) is still evolving, but companies use it to improve customer service and streamline sales processes, among …

How to Build a Business Case for IT Asset Management

July 25, 2016

Making a compelling business case for IT asset management (ITAM) is easier with three strategies, and you should focus on five …

Mobile App Eases ATM Field Service

July 20, 2016

Even with all of the off-the-shelf field service software applications available, sometimes a custom app is the best option for specialized …

Startup Spotlight: Zarget's Conversion Rate Optimization

July 18, 2016

Zarget's conversion rate optimization software aims to put A/B testing and other tools into the hands of marketers, reducing reliance on …

Investment in Fast Data Processing Growing: Survey

July 14, 2016

More than 90 percent of organizations plan to increase investment in fast data processing this year, found an OpsClarity survey.

Why Open Source Graph Databases Are Catching on

July 12, 2016

Open source graph databases, first used by social networks like Facebook and Twitter, are seeing mainstream adoption.

How to Maximize Your CRM Spending

July 8, 2016

These tips on CRM evaluation, negotiation and implementation will help you get the biggest bang for your CRM buck.

5 Steps to Getting Rid of Application Sprawl

July 6, 2016

Application rationalization reduces application sprawl, lowering infrastructure and support costs and improving security by eliminating …

4 Best Practices for Data Lakes

July 5, 2016

Data lakes are a still-evolving way for companies to better leverage Big Data. Understanding data lake use cases is a good starting point.

SQL Server 2016 Stretch Database: What Can It Do?

July 5, 2016

SQL Server 2016 Stretch Database connects a database or individual tables between on-premise hosting and Microsoft's Azure cloud.

Comprehensive Guide to Field Service Software

June 29, 2016

Field service software is changing as technologies like mobile and IoT impact customer service. Here is what you need to know.

Want Big Data ROI? Start with a Strategy

June 24, 2016

A strategic approach to Big Data is a differentiator in projects that attain an ROI, finds research from Capgemini and Informatica.

How to Develop Enterprise Apps Employees Will Love

June 20, 2016

Employees won't use bad mobile apps. So how can you ensure you deliver good enterprise mobile apps?

7 Notable Data Visualization Tools

June 17, 2016

Data visualization tools are a red-hot area of business intelligence. These seven  solutions are on the leading edge of the data …

Holberton School Wakes Students up to IT Operations

June 15, 2016

Sylvain Kalache, founder of Holberton School, discusses a partnership with PagerDuty that aims to show students DevOps reality. [PODCAST]

Microsoft Enterprise Agreement Licensing Change: What Should You Do?

June 14, 2016

The Microsoft Enterprise Agreement is doubling its license user/device minimum. So organizations will need to reconsider their Microsoft …

Tesora Positions OpenStack Trove Database-as-a-Service for the Future

June 13, 2016

 [VIDEO] Ken Rugg, CEO of Tesora, discusses the latest innovations in the OpenStack Trove project and what's coming in the Newton …

Startup Spotlight: PowWow Mobile's App Transformation

June 10, 2016

Company's development platform makes it possible for enterprises to quickly and easily modernize legacy apps.

7 DBaaS Vendors You Should Consider

June 6, 2016

While heavy hitters like Oracle and Microsoft hope to dominate the database-as-a-service (DBaaS) market, they face competition from Google, …

Business Apps: It's the Application Lifecycle, Stupid!

June 3, 2016

App development is no longer just about writing code – if it ever was. These four suggestions for thinking beyond code can help …