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Research

Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications.

Leverage Metadata for Document Management

August 29, 2014

Managing data assets based on their metadata attributes simplifies saving, organizing, securing, searching, processing and archiving documents.

Is SAP's HANA Gaining Traction with Platform Approach?

August 28, 2014

Unlike its competitors, SAP has a platform vision for HANA, its in-memory database management system. But do its customers share the vision?

8 Suggestions for Mobile CRM Success

August 25, 2014

Mobile CRM is a key tool for sales reps and other customer-facing employees, so it's important to get it right. These tips from experts will help.

Put Data Quality in Motion with Passive Data Governance

August 21, 2014

A passive data governance strategy is a great way to ensure data quality and relevance. Michael Collins from BackOffice Associates explains how to make this strategy work.

Business Intelligence 102: It's Come a Long Way, Baby

August 20, 2014

Business intelligence has come a long way, baby. Among other advancements, BI can be used to create dashboards with information about critical success factors or key metrics.

Chief Data Officers Put 'Strategy' in Data Strategy

August 19, 2014

The chief data officer (CDO) is one of the hottest C-level roles out there, thanks to the growing awareness that data is an asset that can be used to gain competitive advantage.

3 Ways IT Teams Can Help Businesses Using Automation

August 18, 2014

Automating 'request-and-fulfill' services is one of three key areas in which IT teams can streamline business processes by extending service management capabilities.

Review: Xamarin.Forms for Mobile App Development

August 14, 2014

Xamarin.Forms can help organizations deal with cross-platform mobile application development issues and scarce development resources, opines reviewer Paul Ferrill.

Enterprise Social Software: How to Keep Employees Using It

August 12, 2014

For enterprise social initiatives to be successful, organizations must ensure employees keep using software after the initial adoption phase.

Our Relationship with Mobile Apps: It’s Complicated

August 11, 2014

When it comes to engaging mobile users, apps are not the only option.

5 Ways to Get People to Use Enterprise Social Software

August 8, 2014

Companies are spending more on enterprise social software, but that doesn't mean employees will use it. What can companies do to boost adoption and improve their ROI?

8 Keys to Enterprise App Store Success

August 6, 2014

Want to launch an enterprise app store, but not sure where to begin? Experts offer advice that will help.

Startup Spotlight: Clari's Sales Productivity Software

August 5, 2014

Clari founder and CEO Andy Byrne, no 20-something entrepreneur, says his experience has helped him make the company’s sales productivity software a success.

Mobile App vs. Paper: No Contest

August 4, 2014

Many enterprises still use pen and paper for mobile processes, because paper is so cheap. But not using mobile applications can cost more than they realize.

Big Data Success: 10 Tips for SMEs

July 31, 2014

You don't have to be a big company to get benefits from Big Data. Experts offer advice for SMEs on leveraging Big Data for competitive advantage.

How to Buy Cloud Finance Apps

July 25, 2014

Finance and accounting (F&A) is one of the newest application categories to move to the cloud.

8 Ways to Make Software Licensing Agreements Work for You

July 24, 2014

Software licensing agreements (SLAs) are getting more complex with the advent of new technologies. These best practices help ensure agreements deliver optimal value to the enterprise.

4 Apps that Make it Easier to Use PowerPoint

July 21, 2014

Apps from SAVO Group, SlideShark, Kingsoft and Workshare promise to make it easier to create, share and present PowerPoint files.

Mobile Marketing ROI: 3 Metrics that Matter and 3 that Don't

July 18, 2014

Metrics are key to measuring the ROI of mobile marketing efforts. Not all metrics are helpful, however.

10 Database Design Best Practices

July 15, 2014

A well-designed database makes it easier to derive value from enterprise data. We asked three experts for their top database design tips.