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Research: September 2012

Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for September 2012

5 Habits of Effective Agile BI

September 27, 2012

Effective agile business intelligence modifies agile practices to the needs of BI. Sounds simple, but it can be difficult to stick to this …

Can Yammer Help Microsoft Conquer the World -- Again?

September 25, 2012

Microsoft bought Yammer to give it a leg up in the burgeoning social software space. But how will it do that, exactly?

Call Center Software Suite Buying Guide

September 18, 2012

Buying guide focuses on four of the biggest providers of call center software suites, with products geared toward large enterprises.

Steep Big Data Learning Curve, Reveals CompTIA Survey

September 12, 2012

Though enterprises are embarking on Big Data projects, many still need to boost competencies in areas like analytics, storage, backup and …

In-demand Apps Skills: It's All Good

September 11, 2012

While companies have an especially keen appetite for apps skills related to Big Data, they're hungry for project management and more …

Three Public Cloud Options: Which Apps Are Best for Each

September 6, 2012

Which cloud approach makes the most sense for your company? Here's advice on figuring it out, and determining which apps you might want to …

Sales Performance Management Steps Out of CRM's Shadow

September 4, 2012

The industry is waking up to sales performance management (SPM) software that can supercharge sales teams.