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Research: September 2012

Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for September 2012

5 Habits of Effective Agile BI

Effective agile business intelligence modifies agile practices to the needs of BI. Sounds simple, but it can be difficult to stick to this …

Can Yammer Help Microsoft Conquer the World -- Again?

Microsoft bought Yammer to give it a leg up in the burgeoning social software space. But how will it do that, exactly?

Call Center Software Suite Buying Guide

Buying guide focuses on four of the biggest providers of call center software suites, with products geared toward large enterprises.

Steep Big Data Learning Curve, Reveals CompTIA Survey

Though enterprises are embarking on Big Data projects, many still need to boost competencies in areas like analytics, storage, backup and …

In-demand Apps Skills: It's All Good

While companies have an especially keen appetite for apps skills related to Big Data, they're hungry for project management and more …

Three Public Cloud Options: Which Apps Are Best for Each

Which cloud approach makes the most sense for your company? Here's advice on figuring it out, and determining which apps you might want to …

Sales Performance Management Steps Out of CRM's Shadow

The industry is waking up to sales performance management (SPM) software that can supercharge sales teams.