Social Media - Research
Yammer vs. Jive vs. Chatter: Social Software Reviews from Real UsersOctober 10, 2013
Buying social software can be confusing. Read what real users are saying about Chatter, SharePoint, Jive and Yammer.
9 Social CRM Companies to WatchJuly 10, 2013
Experts say large CRM companies will continue to acquire or integrate social CRM solutions into their platforms. Here are nine startups providing such solutions.
10 Great Gamified Sites and AppsJuly 1, 2013
A coauthor of Business Gamification for Dummies offers examples of 10 websites and apps that successfully utilize gamification to foster closer relationships with customers.
Gamification Boosts Employee Participation, CollaborationJune 24, 2013
Can gamification make employee collaboration and other business processes more effective? Experts like Deloitte think so.
Tablets Boost Web Conferencing ConvenienceJune 11, 2013
Web conferencing is already a convenient way to attend presentations or collaborate with far-flung colleagues. It is even more convenient when done via a tablet.
Uniting CRM, Sales and Social MediaJune 7, 2013
Just as CRM providers were beginning to more closely align software with sales processes, social media entered the picture. The new challenge is how to unite sales, CRM and social media.
Putting a Social Spin on HCMApril 16, 2013
Human capital management (HCM) vendors are focusing on social recruitment as social channels become an important source of job referrals and recommendations.