If you own or manage a small business, mobility could be your middle name. Whether you’re developing new customers or servicing existing ones, things don’t get done if you’re sitting behind a desk all day. If NetSuite is your business…
Every business owner knows it: If you could just talk to prospects one-on-one, you could convert them to customers. Click-to-chat and click-to-call features, of course, have existed for years, but now there’s a new, more viral twist. Starting today you…
It’s no mystery what motivates a salesperson: It’s good, old-fashioned money. Salespeople naturally want to earn large commissions, which means large revenue for your business. It’s the ultimate win-win situation. Of course, tracking sales compensation can be a time-consuming task.…
There’s little doubt that many e-commerce businesses embrace open source applications such as OS Commerce. The problem is that using open source software isn’t for the faint of heart as you need a certain level of technical expertise to deploy…
As small e-commerce shops mature and establish themselves as viable ongoing businesses, many are experiencing the growing pains that afflict any new successful business. For companies that make their money selling online, efficiency can be the difference between getting by…
Small businesses — e-commerce or otherwise — don’t have the luxury of spending extra time and money on test marketing, which probably works out well as most don’t have the means to measure it in any case. That doesn’t make…
If the thought of signing up for a Web-based application suite leaves you feeling a little isolated, you’re not alone. When you commit to running your business with an on-demand service, it’s understandable that you might feel more secure with…
Courtesy of SmallBusinessComputing.com. When it comes to running a successful small business, few things are as critical as an effective sales force. Whether they are full-time employees, part-time reps or channel partners, keeping track of the incentives and commission structure…
Article of courtesy of SmallBusinessComputing.com There’s no denying that many small businesses are turning into true believers when it comes to Web-based applications (aka, on-demand, software-as-a-service, ASP-delivered software and hosted applications). While myriad hosted products exist offering everything from collaboration…
Courtesy of SmallBusinessComputing.com. When it comes to managing contact and sales leads, no product has stood the test of time better than ACT!. In its near 20-year history, the product has built a steady base of customers spanning all market…